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Category: ServiceNow

Supercharging Your ServiceNow CMDB Using ScienceLogic’s Service Graph Connector

It’s a never-ending story for IT administrators that technology keeps changing and growing more complicated. For years, successful organizations relied on their Configuration Management Database (CMDB) to track and manage configuration items (CIs: infrastructure, assets) and their relationships. However, CMDBs are based on structured, relational models – a method that worked well for decades, but… Continue reading Supercharging Your ServiceNow CMDB Using ScienceLogic’s Service Graph Connector

Published October 27, 2021
Categorized as CMDB, ServiceNow
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Supercharging Your ServiceNow CMDB Using ScienceLogic’s Service Graph Connector

In my last blog, I highlighted incident response as a candidate for automation for ITOps. In this post, I’ll look at how the troubleshooting process can be automated to help reduce incident MTTR.

Published April 8, 2020
Categorized as Automation, ServiceNow, SL1, Tech Talk
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How to Reduce MTTR by Automating Incident Troubleshooting

Combining AIOps and ITSM platforms can help you establish a new standard for ITOps and ITSM that maximizes your IT investments. And here are five ways you can do just that.

Published November 13, 2019
Categorized as AI/ML, AIOps, ITOps, Monitoring, ServiceNow
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Five Ways to Get More Out of ServiceNow

If you use SAP’s Enterprise Resource Planning (ERP) software, and you’re not using SAP S/4HANA, you’re on a deadline. A deadline that was recently extended to 2025, but still, the clock is ticking.

Published October 30, 2019
Categorized as Automation, Big Data, ServiceNow
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Think 5 years is plenty of time for SAP users to migrate to the cloud? Think again.

ScienceLogic maximizes your ServiceNow investment by improving your CMDB, and helping you automate your IT processes.

Published May 2, 2019
Categorized as Big Data, CMDB, Monitoring, ServiceNow
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ServiceNow + ScienceLogic = Better Together

In addition to Incident Management, SL1 is certified for CMDB, Service Catalog, and Change Management workflows.

Published February 28, 2019
Categorized as AI/ML, CMDB, Monitoring, ServiceNow, SL1
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ScienceLogic SL1 Achieves Multi-Release ServiceNow Certification: Here are Five Benefits You’ll Immediately Receive

What’s the powerful combination that gives you the confidence that your data is accurate and up-to-date?

Published November 1, 2018
Categorized as CMDB, ScienceLogic, ServiceNow, SL1
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Boost Your ServiceNow Investment with Real-Time CMDB Accuracy

SL1 feeds smart, contextualized training data to AI engines, eliminating the need to integrate multiple data center tools and systems.

Published June 6, 2018
Categorized as AIOps, Big Data, ServiceNow, SL1
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Cisco and ScienceLogic – A Better Together Story

SL1 poised to help customers see, contextualize and automate their data.

Published May 7, 2018
Categorized as Automation, Cloud, Managed Service Providers (MSPs), Monitoring, ServiceNow
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As a leader in AI for IT OPs (or AIOPs), ScienceLogic empowers intelligent, automated IT operations with actionable insights to predict and identify problems faster. Our technology eliminates the difficulty of managing complex, distributed IT services and help businesses fulfill the promise of IT automation and autonomic IT. The ScienceLogic AI Platform combines hybrid cloud monitoring solutions with tools for application monitoring, IT workflow automation, observability, network management, and more. Software for automated root cause analysis helps diagnose issues 10x faster and reduces mean time to repair. By combining multiple solutions on one platform, ScienceLogic enables IT tools consolidation for streamlined problem-solving and lower TCO. With ScienceLogic, customers can manage IT environments at speed, at scale, and in real-time.

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