Shift from device-centric to service-centric management.

In a rapidly changing information technology world with microservice-based, containerized workloads, monitoring at the device level is no longer practical. Forward-looking enterprises are shifting from tracking individual IT devices and apps to a single service view across a heterogeneous mix of clouds.

ScienceLogic’s AI/ML-based IT platform helps you make that shift with Business Service Management (BSM).

What is business service management?

Business Service Management is a customer-focused approach to bring IT operations in alignment with business objectives. Business Service Management from ScienceLogic provides a comprehensive framework for viewing (See), prioritizing (Contextualize), and managing (Act) the health of your critical business services:

How business service management can help you.

Break down visibility gaps with comprehensive business service views.

  • Automatically discover and map infrastructure and app topology (e.g., VMware, Kubernetes).
  • Model business services and integrate third-party relationships (e.g., APM, ITSM).
  • Pull in business KPIs to measure IT impact on business outcomes.

Diagnose root cause faster with AI/ML-powered behavioral correlation.

  • Prioritize work with a full understanding of service impact.
  • Apply ML-powered Behavioral Correlation to reduce event noise and zero-in on the root cause within service topology.
  • Avoid war-room finger-pointing to focus on issue resolution.

Avoid service outages by identifying service risks and acting proactively.

  • Use customizable dashboards for instant health and risk snapshot of multi-tier services.
  • Immediately drill down to the resource impacting service health.
  • Leverage recommended actions to quickly diagnose and resolve issues.

ScienceLogic Named a Leader in AIOps

Artificial Intelligence For IT Operations

Forrester Wave Leader 2020

Read Report
Analyst Report

Gartner Market Guide for IT Infrastructure Monitoring Tools

Read Report

What Our Customers and Analysts are Saying

Experience the Difference.