Shift from device-centric to service-centric management.

In a rapidly changing information technology world with microservice-based, containerized workloads, monitoring at the device level is no longer practical. Forward-looking enterprises are shifting from tracking individual IT devices and apps to a single service view across a heterogeneous mix of clouds.

ScienceLogic’s AI/ML-based IT platform helps you make that shift with Business Service Management (BSM).

What is business service management?

Business Service Management is a customer-focused approach to bring IT operations in alignment with business objectives. Business Service Management from ScienceLogic provides a comprehensive framework for viewing (See), prioritizing (Contextualize), and managing (Act) the health of your critical business services:

How business service management can help you.

Break down visibility gaps with comprehensive business service views.

  • Automatically discover and map infrastructure and app topology (e.g., VMware, Kubernetes).
  • Model business services and integrate third-party relationships (e.g., APM, ITSM).
  • Pull in business KPIs to measure IT impact on business outcomes.

Diagnose root cause faster with AI/ML-powered behavioral correlation.

  • Prioritize work with a full understanding of service impact.
  • Apply ML-powered Behavioral Correlation to reduce event noise and zero-in on the root cause within service topology.
  • Avoid war-room finger-pointing to focus on issue resolution.

Avoid service outages by identifying service risks and acting proactively.

  • Use customizable dashboards for instant health and risk snapshot of multi-tier services.
  • Immediately drill down to the resource impacting service health.
  • Leverage recommended actions to quickly diagnose and resolve issues.

ScienceLogic Named a Leader in AIOps

Artificial Intelligence For IT Operations

Forrester Wave Leader 2020

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Analyst Report

Gartner Market Guide for AIOps Platforms 2021

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What Our Customers and Analysts are Saying

Experience the Difference.