Why Business Service Management Matters
In today’s dynamic IT landscape, organizations need to shift from device-centric monitoring to service-centric management. Traditional monitoring methods fail to provide a holistic view of business service health, increasing risk and slowing resolution times. ScienceLogic’s Business Service approach helps organizations see, contextualize, and act on IT insights, ensuring optimal service availability and performance.
Assess Service Impact and Health in Real-Time
Take a guided tour through SL1 Business Services.
Comprehensive Business Service Visibility
Get a clear, real-time view of how your IT environment supports your business. When you can see everything in one place, it’s easier to stay ahead of issues and keep services running smoothly.
- Automatically discover and map infrastructure and application topologies, such as Cisco, AWS, Azure, VMware and Kubernetes.
- Integrate third-party tools like APM and ITSM for streamlined operations.
- Pull in key business metrics to measure IT’s impact on business goals.
Proactive Risk Identification and Service Assurance
Stay one step ahead of potential service issues before they impact your business. With smarter risk and health detection, you can catch problems early and resolve them before users even notice.
- Utilize real-time dashboards for instant service health snapshots.
- Drill down to pinpoint infrastructure components causing performance issues.
- Leverage AI-driven insights to diagnose and resolve issues before they cause outages.
Accelerated Root Cause Analysis with AI/ML
Stop wasting time sorting through alerts and get straight to the root cause of problems. With AI-driven insights, you can quickly find and fix issues before they spiral out of control.
- Prioritize incidents with full-service impact awareness.
- Use AI/ML-powered Behavioral Correlation to reduce event noise.
- Minimize time spent in war rooms and focus on faster issue resolution.
Success Stories
How industry leaders use ScienceLogic.
Global Consumer Packaged Goods Company
Preemptive Service Visibility
Architecting effective AIOps tools integration to provide end-to-end business services.
60% Reduced SLA Penalties
Prioritized service-impacting issues with view business service health, availability, and risk.
Lower MTTR
Real-time business service dashboards accelerated response and reduced downtimes.
See ScienceLogic Business Service Views in Action
See how hundreds of organizations have transformed their IT operations with ScienceLogic’s BSM, achieving greater visibility, efficiency, and service reliability.
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