Make boring interesting. Move IT forward.
Whether it’s preventing performance issues, identifying the root cause, or reducing MTTR, IT workflow automation can help solve and ease your daily operational challenges. Move away from working on manual, error-prone tasks towards intelligent automated workflows that deliver superior value and great customer experience. Don’t let disparate tools and manual processes slow you down. With IT workflow automation, you can transform your organization to thrive on speed, efficiency, and innovation.
Benefits of IT Workflow Automation
Accelerate business growth,
onboard technologies and
deliver services faster.
of companies have a top priority to evolve their ITOps to support business agility, stifled by legacy tool dependence.
Minimize manual errors,
increase accuracy, and
of respondents cited combining automation with AI/Analytics as a high priority for improving OpEx efficiencies.
Automate routine operational activities with the ScienceLogic SL1 platform.
It’s time-consuming to manually populate and reconcile a CMDB, manage incidents, or diagnose problems with multiple tools and data silos. You don’t have enough time to fix issues—much less, deliver innovative solutions to avoid issues and drive more value for your business. SL1 establishes a real-time operational data lake and applies context to drive IT workflow automation for CMDB population and synchronization, proactive incident management, problem diagnosis and resolution, and more.
Automation with SL1
Accelerate Service Request Management
Immediately discover, start monitoring, and update the CMDB for newly provisioned configuration items.
Optimize Cloud Resources and Spend
Monitor AWS, Azure, IBM, Google resource utilization in a single ITOM platform.
Hear What Our Customers Are Saying
Telstra, a leading telecommunications provider in Australia, uses ScienceLogic’s ground-breaking IT workflow automation technology to improve their customer service and support productivity. They have significantly reduced their call volume; only receive calls that are relevant.
“We established some rules as to how and when we engage with a customer on-call, and how we can also pass information to a level 1 function and have them do some of the work after-hours as well,” – Robert Gruener, Service Delivery Manager at Telstra
ScienceLogic’s built-in IT workflow automation allowed NetDesign to automate dozens of key processes, reducing previously manual effort by up to 90% for IT services personnel, and by up to 60% for their customer onboarding personnel.
“Understanding and acting on your data is by far, one of the biggest benefits of using ScienceLogic.” -NetDesign Director for Technology and Business Management, IT Services