The...
ScienceLogic
Read more about ScienceLogic Platform and PowerApp releases, and stay up to date on company updates.
MTTR vs. MTTR vs. MTTR: A Complete Set of Common Incident Management Metrics
These metrics are crucial to understanding, diagnosing, and fixing the issues that prevent your IT infrastructure from operating at peak efficiency. These metrics include: Mean Time to Detection (MTTD) the average time it takes for an issue to be identified as one...
TrustRadius Top Rated Honors Bolster the ScienceLogic Customer-Centric Journey
In reorienting our entire organization around the desired outcomes of our customers, we realize the only constant is change, the ideal customer experience is constantly evolving, and likewise so must we. And as it turns out, when you define your own success by the...
Customer Spotlight: Roy Varghese, CIO, NOAA Fisheries
Murali Nemani: Welcome, Roy. Tell us a little bit about yourself and your organization. Roy Varghese: I am Roy Varghese and I work for NOAA [National Oceanographic and Atmospheric Administration]. NOAA employs some of the brightest scientists in the world, studying...
Customer Spotlight: Yasmina Carrascal, Manager, Service Assurance & Analytics at Vodafone
Yasmina Carrascal: I’m part of Vodafone Global Business Technology—a multi-national telecommunication company. At Vodafone Business Technology, we’re focused on providing enterprise solutions such as unified and mobile communications, Apple solutions, IoT,...
Beyond Event Correlation: Building a Brighter Future With Behavior-Based AIOps
For the last two decades, IT has undergone radical change and has been at the forefront of driving the ongoing digital transformation of global enterprises. While we are fortunate to have technology that delivers the near-seamless digital capability to users’...
