Training Services
Boost your business performance, and prepare your team for success.ScienceLogic offers a comprehensive set of end-user training programs that can help your organization be more efficient and productive—immediately. The programs are delivered based on the unique roles and responsibilities of your IT team. They are offered as on-demand courses, instructor-led, web-based courses, and a custom training curriculum provided by an on-site instructor.
Get started with on-demand training.
The SL1 Operator Learning Path is designed to enable users who are an Operator or NOC Operator. Skills learned will be helpful for team members who monitor, triage, troubleshoot, escalate, and resolve events using SL1. These tasks include learning the user Interface, finding information, event console overview, device report summary and administration, organizing devices with device groups, and reporting overview. This Learning Path is a subset of the Professional Series. For users with more extensive responsibilities, it is suggested to complete the Professional Series instead.
Professional Series – eLearning will get your team up to speed where and when it fits your schedule. This course contains all the content of our instructor led training offering the essential skills needed when your system is new, or your team members are new to it. This series includes: Welcome to SL1, Onboarding & Discovery, Monitoring & Events.Continue and earn your ScienceLogic Certified Professional status by completing the exam and registering for “Professional Series: Instructor Led – Challenge Lab.” This four hour WebEx session provides a live SL1 system for the students to work through the lab guide. Prerequisite for Challenge Lab: Professional Series – Learning Path. This certification is required for registration in the Expert Series.
Learn more »
The SL1 Operator Learning Path is designed to enable users who are an Operator or NOC Operator. Skills learned will be helpful for team members who monitor, triage, troubleshoot, escalate, and resolve events using SL1. These tasks include learning the user Interface, finding information, event console overview, device report summary and administration, organizing devices with device groups, and reporting overview. This Learning Path is a subset of the Professional Series. For users with more extensive responsibilities, it is suggested to complete the Professional Series instead.
Professional Series – eLearning will get your team up to speed where and when it fits your schedule. This course contains all the content of our instructor led training offering the essential skills needed when your system is new, or your team members are new to it. This series includes: Welcome to SL1, Onboarding & Discovery, Monitoring & Events.Continue and earn your ScienceLogic Certified Professional status by completing the exam and registering for “Professional Series: Instructor Led – Challenge Lab.” This four hour WebEx session provides a live SL1 system for the students to work through the lab guide. Prerequisite for Challenge Lab: Professional Series – Learning Path. This certification is required for registration in the Expert Series.
Learn more »
Continue learning with instructor-led courses.
No matter their role, ScienceLogic instructor-led training has your team covered.
Operator
- Responds to events
- Performs discovery tasks
- Implements monitoring policies
- Troubleshoots infrastructure & network issues
- Answers customer questions
Administrator
- Implements updates
- Provides backups
- Configures HA & DR
- Monitors collector/DB communication
- Provides new collector builds
Power User
- Designs & builds dashboards
- Models business services
- Defines requirements for dynamic applications, integrations, & automations
- Develops automations
Developer
- Creates reports
- Designs & implements dynamic applications
- Defines & implements automations
- Creates dashboard widgets
- Welcome to SL1 Unified UI
- Onboarding & Discovery
- Monitoring & Events
- ScienceLogic Certified Professional
Welcome to SL1 Unified UI is a course for anyone who is going to use SL1 or needing a high-level introduction. It includes an overview of ScienceLogic SL1 platform capabilities, navigation and search of collected data using the Unified UI. Students will perform basic tasks in their own SL1 system with guidance from the instructor.
Duration: 4 hours
- Navigating and searching SL1
- Accessing operational data
- Running reports
- Accessing events and dashboards
 Operators |
 Power Users |
 Administrators |
 Developers |
Onboarding & Discovery is designed for members of your operations team who are responsible for adding and configuring devices for monitoring. This course covers SNMP, PowerShell, and SSH method discovery plus VMware, AWS, and Azure cloud discovery.
Duration: 8 hours
- Discovering different devices
- Device configuration requirements
- Network requirements
- Verifying discovery
- Best practices
- Troubleshooting discovery
 Operators |
 Power Users |
| Administrators |
Developers |
Monitoring & Events is designed for members of your operations team who are responsible for applying monitoring policies, assigning thresholds, and responding to events.
Duration: 8 hours
- Introducing monitoring & events
- Collecting standard metrics
- Applying monitoring policies
- Introducing dynamic applications
- Confirming device monitoring
- Interacting with events and the event manager
- Managing automations
- Troubleshooting
| Operators |
Power Users |
| Administrators |
Developers |
Learners can register for the ScienceLogic Certified Professional (SCP) online assessment once they have completed all three courses in the Professional Series. The ScienceLogic Certified Professional accomplishment allows you to demonstrate your knowledge of core SL1 functionality and use cases.
Duration: 90 minutes
Required Professional Series Courses:
- Welcome to SL1
- Onboarding & Discovery
- Monitoring & Events
| Operators |
Power Users |
| Administrators |
Developers |
Welcome to SL1 is a course for anyone who is going to use SL1 or needing a high-level introduction. It includes an overview of ScienceLogic SL1 platform capabilities, navigation, search, and reporting of collected data. Students will perform basic tasks in their own SL1 system with guidance from the instructor.
Duration: 4 hours
Topics include:
- Navigating and searching SL1
- Accessing operational data
- Running reports
- Accessing events and dashboards
Who should attend:
| Operators |
Power Users |
| Administrators |
Developers |
Onboarding & Discovery is designed for members of your operations team who are responsible for adding and configuring devices for monitoring. This course covers SNMP, PowerShell, and SSH method discovery plus VMware, AWS, and Azure cloud discovery.
Duration: 8 hours
Topics include:
- Discovering different devices
- Device configuration requirements
- Network requirements
- Verifying discovery
- Best practices
- Troubleshooting discovery
Who should attend:
| Operators |
Power Users |
| Administrators |
Developers |
Monitoring & Events is designed for members of your operations team who are responsible for applying monitoring policies, assigning thresholds, and responding to events.
Duration: 8 hours
Topics include:
- Introducing monitoring & events
- Collecting standard metrics
- Applying monitoring policies
- Introducing dynamic applications
- Confirming device monitoring
- Interacting with events and the event manager
- Managing automations
- Troubleshooting
Who should attend:
| Operators |
Power Users |
| Administrators |
Developers |
Learners can register for the ScienceLogic Certified Professional (SCP) online assessment once they have completed all three courses in the Professional Series. The ScienceLogic Certified Professional accomplishment allows you to demonstrate your knowledge of core SL1 functionality and use cases.
Duration: 90 minutes
Required Professional Series Courses:
- Welcome to SL1
- Onboarding & Discovery
- Monitoring & Events
Who should attend:
| Operators |
Power Users |
| Administrators |
Developers |
Expert Series
The ScienceLogic Expert Series of courses addresses the advanced features your team demands. SL1 can present your data on Dashboards, model Business Services, and execute Automations based on event detections.
Courses can be taken in any order.
- Dynamic Applications
- Business Services with Unified UI
- SL1 Administration Basics
- ScienceLogic Certified Expert
Duration: 8 hours
- Managing Dynamic Applications in the SL1 platform
- Collection methods
- Underlying database structure
- Properties, collections, presentations, thresholds, alerts
- Creating event policies
- Reviewing collected data via API
| Power Users |
Developers |
Business Services with Unified UI is designed for team members who will use SL1 to model high level business services, IT services, and device services. This course teaches how to design, model, configure and present business services to your end users.
Duration: 8 hours
- Understanding business services
- Modeling or defining a business service
- Configuring the business service
- Determining Health, Availability, and Risk (HAR)
- Templating a business service for repeated use
- Building dashboards in the Unified UI to show business service data
| Power Users |
Developers |
SL1 Administration Basics covers standard administration tasks available in the user interface. This course will help with account administration, backups, data retention and more.
Duration: 8 hours
- Multitenancy, access control, and authentication
- Data retention and system size impact
- Setting global thresholds
- MAC vendors and de-duplication
- Managing system log messages
- Installing the SL1 Operational Insights powerpacks
- Ensuring a healthy system
| Power Users |
Developers |
Learners can register for the ScienceLogic Certified Expert (SCE) online assessment once they complete these three courses in the Expert Series and obtained their SCP certification. The SCE accomplishment allows you to demonstrate your knowledge of advanced SL1 functionality and use cases.
Duration: 90 minutes
Prerequisites:
- ScienceLogic Certified Professional Certification
- Dynamic Applications
- Business Service with Dashboards
- SL1 Administration Basics
| Power Users |
Developers |
- Dynamic Applications
- Business Services with Dashboards
- SL1 Administration Basics
- ScienceLogic Certified Expert
Dynamic Applications is a course for team members who need to understand Dynamic Applications and how they tie into event policies. This course teaches how to build SNMP and database Dynamic Applications, including configuration and performance management, alert functions, and Event Policies.
Duration: 8 hours
Topics include:
- Managing Dynamic Applications in the SL1 platform
- Collection methods
- Underlying database structure
- Properties, collections, presentations, thresholds, alerts
- Creating event policies
- Reviewing collected data via API
Who should attend:
| Power Users |
Developers |
Business Services with Dashboards is designed for team members who will use SL1 to model high level business services, IT services, and device services. This course teaches how to design, model, configure and present business services to your end users.
Duration: 8 hours
Topics include:
- Understanding business services
- Modeling or defining a business service
- Configuring the business service
- Determining Health, Availability, and Risk (HAR)
- Templating a business service for repeated use
- Building dashboards to show business service data
Who should attend:
| Power Users |
Developers |
SL1 Administration Basics covers standard administration tasks available in the user interface. This course will help with account administration, backups, data retention and more.
Duration: 8 hours
Topics include:
- Multitenancy, access control, and authentication
- Data retention and system size impact
- Setting global thresholds
- MAC vendors and de-duplication
- Managing system log messages
- Installing the SL1 Operational Insights powerpacks
- Ensuring a healthy system
Who should attend:
| Power Users |
Developers |
Learners can register for the ScienceLogic Certified Expert (SCE) online assessment once they complete these three courses in the Expert Series and obtained their SCP certification. The SCE accomplishment allows you to demonstrate your knowledge of advanced SL1 functionality and use cases.
Duration: 90 minutes
Prerequisites:
- ScienceLogic Certified Professional Certification
Required Expert Series Courses:
- Dynamic Applications
- Business Service with Dashboards
- SL1 Administration Basics
Who should attend:
| Power Users |
Developers |
Training Calendar
april, 2021
Frequently Asked Questions
Who can I contact for information or questions related to training?
- All questions can be sent to: training@sciencelogic.com
What is ScienceLogic University?
- A Learning Management System that gives you access to On-Demand (eLearning) courses access to the registration system for Instructor-Led Courses.
How do I create an account to access ScienceLogic University?
- Your first step toward accessing ScienceLogic University is creating an account on support.sciencelogic.com using your work email address. ScienceLogic University is accessible to all our ScienceLogic customers.
- 2020 – Signing up for an account
How do I get to the on-demand training that is offered as part of my subscription/license?
- Go to sciencelogic-university.litmos.com or support.sciencelogic.com, click Training on the dark blue bar and follow the instructions to sign up for your account. Use your work email address.
What are the on-demand, self-paced training courses?
- There are a several courses available via eLearning. Among these is the Professional Series eLearning – all the same content as our Instructor Led Professional Series. This is a great place to begin your learning journey.
- Courses are available 24/7.
How much does training cost?
- ScienceLogic is dedicated to enabling your team and providing a great customer experience. To accomplish this, there is a large amount of training that is included with your product purchase so you can get the training you need. Contact us»
When is instructor-led training offered?
- Instructor-led training is available in a monthly recurring pattern and offered for both Professional Series and Expert Series. Look for the calendar on this page. Sign up through ScienceLogic University.
I want to sign up for instructor-led training. Where can I see the courses and dates?
- Course calendar may be found on ScienceLogic.com/Training as well as on your dashboard in the ScienceLogic University, please go to sciencelogic-university.litmos.com or support.sciencelogic.com, click Training on the dark blue bar and follow the instructions to sign up for your account. Use your work email address.
I see training courses. Can I get certified?
- Yes, certification assessments are available to everyone who has met the certain levels of training. You can register yourself into the certification course through the ScienceLogic University once the prerequisites have been met (see course details for further information).
What are the certification prerequisites?
- ScienceLogic Certified Professional (SCP) credential assessment may be taken after completion of these courses:
- ScienceLogic Certified Expert (SCE) assessment may be taken after you obtain the SCP credential and complete these additional courses:
Do I have to take the SCP certification test?
- The SCP certification test is optional; learners may choose to only take the courses without obtaining their SCP certification. You may move on to the Expert Series courses without taking the certification test; however, without the SCP, you will not be able to obtain the Expert Certification.
Can I pick and choose which sessions to take?
- Learners may take the sessions at their own pace, but it is recommended the Professional Series be taken in order. For example, the session titled “Welcome to SL1 Unified UI” is the prerequisite for “Onboarding Devices.” You may take the Welcome to SL1 Unified UI eLearning as an alternative.
- For the Expert Series, you may take these in any order and take all or just those that are of interest or are necessary.
