Overview

ScienceLogic offers a comprehensive set of end-user training programs that can help your organization be more efficient and productive—immediately. The programs are delivered based on the unique roles and responsibilities of your IT team. They are offered as on-demand courses, web-based instructor led courses, and a custom training curriculum provided by an instructor.

Professional Series

The ScienceLogic Professional Series will get your team up to speed quickly. These instructor-led web-based courses cover the essential skills needed when your system is new, or your team members are new to it. Courses can be taken in any order.

Welcome to SL1 Unified UI

Welcome to SL1 Unified UI is a course for anyone who is going to use SL1 or needing a high-level introduction. It includes an overview of the ScienceLogic SL1 platform capabilities, navigation, and search of collected data using the Unified UI. Students will perform basic tasks in their own SL1 system with guidance from the instructor.

Duration: 4 hours

Topics Include:

  • Navigating and searching SL1
  • Accessing operational data
  • Running reports
  • Accessing events and dashboards

Who should attend:

Administrators Developers Operators Power User

Onboarding & Discovery

Onboarding & Discovery is designed for members of your operations team who are responsible for adding and configuring devices for monitoring. This course covers SNMP, PowerShell, and SSH method discovery plus VMware, AWS, and Azure cloud discovery.

Duration: 8 hours

Topics Include:

  • Discovering different devices
  • Device configuration requirements
  • Network requirements
  • Verifying discovery
  • Best practices
  • Troubleshooting discovery

Who should attend:

Administrators Developers Operators Power User

Monitoring & Events

Monitoring & Events is designed for members of your operations team who are responsible for applying monitoring policies, assigning thresholds, and responding to events.

Duration: 8 hours

Topics Include:

  • Introducing monitoring & events
  • Collecting standard metrics
  • Applying monitoring policies
  • Introducing dynamic applications
  • Confirming device monitoring
  • Interacting with events and the event manager
  • Managing automations
  • Troubleshooting

Who should attend:

Administrators Developers Operators Power User

ScienceLogic Certified Professional

Learners can register for the ScienceLogic Certified Professional (SCP) online assessment once they have completed all three courses in the Professional Series. The ScienceLogic Certified Professional accomplishment allows you to demonstrate your knowledge of core SL1 functionality and use cases.

Duration: 90 minutes

Required Professional Series Courses:

  • Welcome to SL1
  • Onboarding & Discovery
  • Monitoring & Events

Who should attend:

Administrators Developers Operators Power User

Expert Series

The ScienceLogic Expert Series of courses addresses the advanced features your team demands. SL1 can present your data on Dashboards, model Business Services, and execute Automations based on event detections. Courses can be taken in any order.

Dynamic Applications

Dynamic Applications is a course for team members who need to understand Dynamic Applications and how they tie into event policies. This course teaches how to build SNMP and database Dynamic Applications, including configuration and performance management, alert functions, and Event Policies.

Duration: 8 hours

Topics include:

  • Managing Dynamic Applications in the SL1 platform
  • Collection methods
  • Underlying database structure
  • Properties, collections, presentations, thresholds, alerts
  • Creating event policies
  • Reviewing collected data via API

Who should attend:

Power Users Developers

Business Services with Unified UI

Business Services with Unified UI is designed for team members who will use SL1 to model high-level business services, IT services, and device services. This course teaches how to design, model, configure and present business services to your end-users.

Duration: 8 hours

Topics include:

  • Understanding business services
  • Modeling or defining a business service
  • Configuring the business service
  • Determining Health, Availability, and Risk (HAR)
  • Templating a business service for repeated use
  • Building dashboards in the Unified UI to show business service data

Who should attend:

Power Users Developers

SL1 Administration Basics

SL1 Administration Basics covers standard administration tasks available in the user interface. This course will help with account administration, backups, data retention, and more.

Duration: 8 hours 

Topics include:

  • Multitenancy, access control, and authentication
  • Data retention and system size impact
  • Setting global thresholds
  • MAC vendors and de-duplication
  • Managing system log messages
  • Installing the SL1 Operational Insights PowerPacks
  • Ensuring a healthy system

Who should attend:

Power Users Developers

ScienceLogic Certified Expert

Learners can register for the ScienceLogic Certified Expert (SCE) online assessment once they complete these three courses in the Expert Series and obtained their SCP certification. The SCE accomplishment allows you to demonstrate your knowledge of advanced SL1 functionality and use cases.

 

Duration: 90 minutes

Prerequisites:

  • ScienceLogic Certified Professional Certification

Required Expert Series Courses:

  • Dynamic Applications
  • Business Service with Dashboards
  • SL1 Administration Basics

Who should attend:

Power Users Developers

Training Calendar

october, 2021

Frequently Asked Questions

Who can I contact for information or questions related to training?

All questions can be sent to: training@sciencelogic.com

What is ScienceLogic University?

A Learning Management System that gives you access to On-Demand (eLearning) courses access to the registration system for Instructor-Led Courses.

How do I create an account to access ScienceLogic University?

Your first step toward accessing ScienceLogic University is creating an account on support.sciencelogic.com using your work email address. ScienceLogic University is accessible to all our ScienceLogic customers.

2020 – Signing up for an account

How do I get to the on-demand training that is offered as part of my subscription/license?

Go to sciencelogic-university.litmos.com or support.sciencelogic.com, click Training on the dark blue bar and follow the instructions to sign up for your account. Use your work email address.

What are the on-demand, self-paced training courses?

ScienceLogic offers a variety of courses via eLearning. Among those to prepare for using SL1 are the Professional Series and Expert Series courses – all the same content as our Instructor-Led Professional Series. This is a great place to begin your learning journey.

Courses are available 24/7.

How much does training cost?

ScienceLogic is dedicated to enabling your team and providing a great customer experience. To accomplish this, there is a large amount of training that is included with your product purchase so you can get the training you need. Contact us» 

When is instructor-led training offered?

Instructor-led training is available in a monthly recurring pattern and offered for both Professional Series and Expert Series. Look for the calendar on this page. Sign up through ScienceLogic University.

I want to sign up for instructor-led training. Where can I see the courses and dates?

Course calendar may be found on ScienceLogic.com/Training as well as on your dashboard in the ScienceLogic University, please go to sciencelogic-university.litmos.com or support.sciencelogic.com, click Training on the dark blue bar and follow the instructions to sign up for your account. Use your work email address.

I see training courses. Can I get certified?

Yes, certification assessments are available to everyone who has met certain levels of training. You can register yourself for the certification course through the ScienceLogic University once the prerequisites have been met (see course details for further information).

What are the certification prerequisites?

ScienceLogic Certified Professional (SCP) credential assessment may be taken after completion of these courses:

  • Welcome to SL1
  • Onboarding & Discovery
  • Monitoring & Events

ScienceLogic Certified Expert (SCE) assessment may be taken after you obtain the SCP credential and complete these additional courses:

  • Dynamic Application Deep Dive
  • Business Services with Dashboards
  • SL1 Administration

Do I have to take the SCP certification test?

The SCP certification test is optional; learners may choose to only take the courses without obtaining their SCP certification. You may move on to the Expert Series courses without taking the certification test; however, without the SCP, you will not be able to obtain the Expert Certification.

Can I pick and choose which sessions to take?

Learners may take the sessions at their own pace, but it is recommended the Professional Series be taken in order. For example, the session titled “Welcome to SL1 Unified UI” is the prerequisite for “Onboarding Devices.” You may take the Welcome to SL1 Unified UI eLearning as an alternative.

For the Expert Series, you may take these in any order and take all or just those that are of interest or are necessary.

Experience the difference.