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Training Services

Boost your business performance, and prepare your team for success.

ScienceLogic offers a comprehensive set of end-user training programs that can help your organization be more efficient and productive—immediately. The programs are delivered based on the unique roles and responsibilities of your IT team. They are offered as on-demand courses, instructor-led, web-based courses, and a custom training curriculum provided by an on-site instructor.

Get started with on-demand training.

The Unified UI for Experienced SL1 Users – eLearning is designed to prepare users to utilize the ScienceLogic SL1 platform, specifically with the Unified User Interface (UI). Exploring basic terms and functionality, the student will be able to perform simple tasks upon completion.

Professional Series – eLearning will get your team up to speed where and when it fits your schedule. This course contains all the content of our instructor led training offering the essential skills needed when your system is new, or your team members are new to it.  This series includes: Welcome to SL1, Onboarding & Discovery, Monitoring & Events
Learn more » 
The Operator Learning Path teaches monitoring basics.
It is designed to help NOC operators see, contextualize, and act upon events and event-driven data that correlates with infrastructure downtime.
Learn more »

Professional Series – eLearning will get your team up to speed where and when it fits your schedule. This course contains all the content of our instructor led training offering the essential skills needed when your system is new, or your team members are new to it. This series includes: Welcome to SL1, Onboarding & Discovery, Monitoring & Events

Continue learning with instructor-led courses.

No matter their role, ScienceLogic instructor-led training has your team covered.

Operator

  • Responds to events
  • Performs discovery tasks
  • Implements monitoring policies
  • Troubleshoots infrastructure & network issues
  • Answers customer questions

Administrator

  • Implements updates
  • Provides backups
  • Configures HA & DR
  • Monitors collector/DB communication
  • Provides new collector builds

Power User

  • Designs & builds dashboards
  • Models business services
  • Defines requirements for dynamic applications, integrations, & automations
  • Develops automations

Developer

  • Creates reports
  • Designs & implements dynamic applications
  • Defines & implements automations
  • Creates dashboard widgets

Professional Series

The ScienceLogic Professional Series will get your team up to speed quickly. These instructor-led web-based courses cover the essential skills needed when your system is new, or your team members are new to it.

Courses can be taken in any order.

 

Welcome to SL1 Unified UI is a course for anyone who is going to use SL1 or needing a high-level introduction. It includes an overview of ScienceLogic SL1 platform capabilities, navigation and search of collected data using the Unified UI. Students will perform basic tasks in their own SL1 system with guidance from the instructor.

Duration: 4 hours

 

Topics include:

  • Navigating and searching SL1
  • Accessing operational data
  • Running reports
  • Accessing events and dashboards
Who should attend:

 

Operators Power Users
Administrators Developers

Onboarding & Discovery is designed for members of your operations team who are responsible for adding and configuring devices for monitoring. This course covers SNMP, PowerShell, and SSH method discovery plus VMware, AWS, and Azure cloud discovery.

Duration: 8 hours

 

Topics include:

  • Discovering different devices
  • Device configuration requirements
  • Network requirements
  • Verifying discovery
  • Best practices
  • Troubleshooting discovery
Who should attend:

Operators Power Users
Administrators Developers

Monitoring & Events is designed for members of your operations team who are responsible for applying monitoring policies, assigning thresholds, and responding to events.

Duration: 8 hours

 

Topics include:

  • Introducing monitoring & events
  • Collecting standard metrics
  • Applying monitoring policies
  • Introducing dynamic applications
  • Confirming device monitoring
  • Interacting with events and the event manager
  • Managing automations
  • Troubleshooting
Who should attend:

Operators Power Users
Administrators Developers

Learners can register for the ScienceLogic Certified Professional (SCP) online assessment once they have completed all three courses in the Professional Series. The ScienceLogic Certified Professional accomplishment allows you to demonstrate your knowledge of core SL1 functionality and use cases.

Duration: 90 minutes

 

Required Professional Series Courses:

  • Welcome to SL1
  • Onboarding & Discovery
  • Monitoring & Events
Who should attend:

Operators Power Users
Administrators Developers

Welcome to SL1 is a course for anyone who is going to use SL1 or needing a high-level introduction. It includes an overview of ScienceLogic SL1 platform capabilities, navigation, search, and reporting of collected data. Students will perform basic tasks in their own SL1 system with guidance from the instructor.

Duration: 4 hours

Topics include:

  • Navigating and searching SL1
  • Accessing operational data
  • Running reports
  • Accessing events and dashboards

Who should attend:

Operators Power Users
Administrators Developers

Onboarding & Discovery is designed for members of your operations team who are responsible for adding and configuring devices for monitoring. This course covers SNMP, PowerShell, and SSH method discovery plus VMware, AWS, and Azure cloud discovery.

Duration: 8 hours

Topics include:

  • Discovering different devices
  • Device configuration requirements
  • Network requirements
  • Verifying discovery
  • Best practices
  • Troubleshooting discovery

Who should attend:

Operators Power Users
Administrators Developers

Monitoring & Events is designed for members of your operations team who are responsible for applying monitoring policies, assigning thresholds, and responding to events.

Duration: 8 hours

Topics include:

  • Introducing monitoring & events
  • Collecting standard metrics
  • Applying monitoring policies
  • Introducing dynamic applications
  • Confirming device monitoring
  • Interacting with events and the event manager
  • Managing automations
  • Troubleshooting

Who should attend:

Operators Power Users
Administrators Developers

Learners can register for the ScienceLogic Certified Professional (SCP) online assessment once they have completed all three courses in the Professional Series. The ScienceLogic Certified Professional accomplishment allows you to demonstrate your knowledge of core SL1 functionality and use cases.

Duration: 90 minutes

Required Professional Series Courses:

  • Welcome to SL1
  • Onboarding & Discovery
  • Monitoring & Events

Who should attend:

Operators Power Users
Administrators Developers

Expert Series

The ScienceLogic Expert Series of courses addresses the advanced features your team demands. SL1 can present your data on Dashboards, model Business Services, and execute Automations based on event detections. 

Courses can be taken in any order.

 
Dynamic Applications is a course for team members who need to understand Dynamic Applications and how they tie into event policies. This course teaches how to build SNMP and database Dynamic Applications, including configuration and performance management, alert functions, and Event Policies.

Duration: 8 hours

Topics include:

  • Managing Dynamic Applications in the SL1 platform
  • Collection methods
  • Underlying database structure
  • Properties, collections, presentations, thresholds, alerts
  • Creating event policies
  • Reviewing collected data via API
Who should attend:

Power Users Developers

Business Services with Unified UI is designed for team members who will use SL1 to model high level business services, IT services, and device services. This course teaches how to design, model, configure and present business services to your end users.

Duration: 8 hours

 

Topics include:

  • Understanding business services
  • Modeling or defining a business service
  • Configuring the business service
  • Determining Health, Availability, and Risk (HAR)
  • Templating a business service for repeated use
  • Building dashboards in the Unified UI to show business service data
Who should attend:

Power Users Developers
   

SL1 Administration Basics covers standard administration tasks available in the user interface. This course will help with account administration, backups, data retention and more.

Duration: 8 hours

 

Topics include:

  • Multitenancy, access control, and authentication
  • Data retention and system size impact
  • Setting global thresholds
  • MAC vendors and de-duplication
  • Managing system log messages
  • Installing the SL1 Operational Insights powerpacks
  • Ensuring a healthy system
Who should attend:

Power Users Developers

Learners can register for the ScienceLogic Certified Expert (SCE) online assessment once they complete these three courses in the Expert Series and obtained their SCP certification. The SCE accomplishment allows you to demonstrate your knowledge of advanced SL1 functionality and use cases.

 

Duration: 90 minutes

Prerequisites:

  • ScienceLogic Certified Professional Certification
Required Expert Series Courses:

  • Dynamic Applications
  • Business Service with Dashboards
  • SL1 Administration Basics
Who should attend:

Power Users Developers

Dynamic Applications is a course for team members who need to understand Dynamic Applications and how they tie into event policies. This course teaches how to build SNMP and database Dynamic Applications, including configuration and performance management, alert functions, and Event Policies.

Duration: 8 hours

Topics include:

  • Managing Dynamic Applications in the SL1 platform
  • Collection methods
  • Underlying database structure
  • Properties, collections, presentations, thresholds, alerts
  • Creating event policies
  • Reviewing collected data via API

Who should attend:

Power Users Developers

Business Services with Dashboards is designed for team members who will use SL1 to model high level business services, IT services, and device services. This course teaches how to design, model, configure and present business services to your end users.

Duration: 8 hours

Topics include:

  • Understanding business services
  • Modeling or defining a business service
  • Configuring the business service
  • Determining Health, Availability, and Risk (HAR)
  • Templating a business service for repeated use
  • Building dashboards to show business service data

Who should attend:

Power Users Developers

SL1 Administration Basics covers standard administration tasks available in the user interface. This course will help with account administration, backups, data retention and more.

Duration: 8 hours

Topics include:

  • Multitenancy, access control, and authentication
  • Data retention and system size impact
  • Setting global thresholds
  • MAC vendors and de-duplication
  • Managing system log messages
  • Installing the SL1 Operational Insights powerpacks
  • Ensuring a healthy system

Who should attend:

Power Users Developers

Learners can register for the ScienceLogic Certified Expert (SCE) online assessment once they complete these three courses in the Expert Series and obtained their SCP certification. The SCE accomplishment allows you to demonstrate your knowledge of advanced SL1 functionality and use cases.

Duration: 90 minutes

Prerequisites:

  • ScienceLogic Certified Professional Certification

Required Expert Series Courses:

  • Dynamic Applications
  • Business Service with Dashboards
  • SL1 Administration Basics

Who should attend:

Power Users Developers

Training Calendar

november, 2020

Frequently Asked Questions

Who can I contact for information or questions related to training?
What is ScienceLogic University?
  • A Learning Management System that gives you access to On-Demand (eLearning) courses access to the registration system for Instructor-Led Courses.
How do I create an account to access ScienceLogic University?
  • Your first step toward accessing ScienceLogic University is creating an account on support.sciencelogic.com using your work email address. ScienceLogic University is accessible to all our ScienceLogic customers.
  • 2020 – Signing up for an account
How do I get to the on-demand training that is offered as part of my subscription/license?
What are the on-demand, self-paced training courses?
  • There are a several courses available via eLearning. Among these is the Professional Series eLearning – all the same content as our Instructor Led Professional Series.  This is a great place to begin your learning journey.
  • Courses are available 24/7.
How much does training cost?
  • ScienceLogic is dedicated to enabling your team and providing a great customer experience. To accomplish this, there is a large amount of training that is included with your product purchase so you can get the training you need. Contact us»
When is instructor-led training offered?
  • Instructor-led training is available in a monthly recurring pattern and offered for both Professional Series and Expert Series. Look for the calendar on this page.  Sign up through ScienceLogic University.
I want to sign up for instructor-led training. Where can I see the courses and dates?
  • Course calendar may be found on ScienceLogic.com/Training as well as on your dashboard in the ScienceLogic University, please go to sciencelogic-university.litmos.com or support.sciencelogic.com, click Training on the dark blue bar and follow the instructions to sign up for your account. Use your work email address.
I see training courses. Can I get certified?
  • Yes, certification assessments are available to everyone who has met the certain levels of training. You can register yourself into the certification course through the ScienceLogic University once the prerequisites have been met (see course details for further information).
What are the certification prerequisites?
Do I have to take the SCP certification test?
  • The SCP certification test is optional; learners may choose to only take the courses without obtaining their SCP certification. You may move on to the Expert Series courses without taking the certification test; however, without the SCP, you will not be able to obtain the Expert Certification.
Can I pick and choose which sessions to take?
  • Learners may take the sessions at their own pace, but it is recommended the Professional Series be taken in order. For example, the session titled “Welcome to SL1 Unified UI” is the prerequisite for “Onboarding Devices.” You may take the Welcome to SL1 Unified UI eLearning as an alternative.
  • For the Expert Series, you may take these in any order and take all or just those that are of interest or are necessary.
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