Jan 8, 2021 | Automation, CMDB, Intelligent Automation, ITOps
In the world of IT operations, incident management is the critical process of identifying and fixing problems that affect the health, availability, and reliability of the services and systems you and your customers rely on. Incident management is not a haphazard...
Jan 2, 2021 | AIOps, Application Performance Monitoring (APM), Cloud, CMDB, Monitoring
Over the past couple of months, you’ve heard (and read) how and why we think Artificial Intelligence for IT Operations (AIOps) is necessary for organizations to take the next step in their digital transformation. The truth is AIOps isn’t a panacea for all that ails...
Dec 10, 2020 | AIOps, CMDB
Dec 3, 2020 | CMDB, Monitoring, ScienceLogic
When we talk about the power of AIOps to enable innovation, it helps to have examples of how other organizations have embraced that opportunity. In the latest ScienceLogic webinar, “A Culture Shift from Monitoring to Service Visibility,” Jeff Sangillo, VP of...
Jul 6, 2020 | CMDB, ITOM, ITSM
ScienceLogic, with our partner Cherwell, have created a “better together” solution to help you go further in achieving your end goals. IT Service Management (ITSM) and IT Operations Management (ITOM) are nothing new. They’ve been around for a long time, but many of...
Mar 19, 2020 | Automation, CMDB, ScienceLogic
But when organizations acquire and deploy new technologies, applications, and services, the result is increased complexity for IT, and new challenges for CIOs and IT operations (ITOps) managers tasked with meeting the expectations of the business and its customers....
