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Category: CMDB

Four Practical Use Cases for AIOps

Let’s explore how organizations are using AIOps to solve these issues, let’s first define what AIOps is and isn’t.

Published July 2, 2022
Categorized as AIOps, Cloud, CMDB, Monitoring
Read More

Four Practical Use Cases for AIOps

When you live in the world of AIOps, it’s easy to focus on technology. Whiz-bang stuff like artificial intelligence and advanced analytics driven by machine learning algorithms is impressive, but whether it’s a rock strapped to a stick or a sophisticated software platform that lives in the cloud, technology is a tool. And tools are… Continue reading Event Management 101: Everything You Need to Know

Published June 26, 2022
Categorized as AIOps, CMDB, ITOM, ITOps
Read More

Event Management 101: Everything You Need to Know

What are CMDB, Asset Management, and Incident Management? And why is having clean, accurate data so important to an organization?

Published June 6, 2022
Categorized as Automation, Big Data, CMDB
Read More

CMDB vs. Asset Management: Differences Explained

To better understand the reasons why, Pew Research surveyed people who had quit as part of The Great Resignation and found that, while the top reason (63%) was low pay, other factors played a big part in causing people to walk away in search of a better opportunity, including: No opportunities for advancement (63%) Felt… Continue reading IT Automation is a Key to Reckoning the Challenges of The Great Resignation

Published April 27, 2022
Categorized as AIOps, CMDB, Monitoring
Read More

IT Automation is a Key to Reckoning the Challenges of The Great Resignation

To fix those problems, enterprises are investing in IT operations management systems that can handle the demands of modern technology. This is reflected in recent Deloitte Tech Trends findings in which 74% of IT leaders surveyed said the adoption of IT process automations had increased their operational efficiency, while 59% also reported automations had contributed… Continue reading How MSP Content+Cloud Turned a Cost Reduction Mandate into New Revenue Generation

Published January 18, 2022
Categorized as AIOps, Automation, CMDB, Managed Service Providers (MSPs), SL1
Read More

How MSP Content+Cloud Turned a Cost Reduction Mandate into New Revenue Generation

AIOps and Digital Transformation in 2022 With apologies to Mel Tormé, it’s the time of year when kids look forward to opening presents and adults look forward to reading IT forecasts for the coming year. Tech industry prognosticators have been busy crunching numbers, reading tea leaves, and peering intently into crystal balls, and our intrepid… Continue reading AIOps and Digital Transformation Predictions for 2022

Published December 1, 2021
Categorized as AIOps, Cloud, CMDB, Monitoring
Read More

AIOps and Digital Transformation Predictions for 2022

It’s a never-ending story for IT administrators that technology keeps changing and growing more complicated. For years, successful organizations relied on their Configuration Management Database (CMDB) to track and manage configuration items (CIs: infrastructure, assets) and their relationships. However, CMDBs are based on structured, relational models – a method that worked well for decades, but… Continue reading Supercharging Your ServiceNow CMDB Using ScienceLogic’s Service Graph Connector

Published October 27, 2021
Categorized as CMDB, ServiceNow
Read More

Supercharging Your ServiceNow CMDB Using ScienceLogic’s Service Graph Connector

Manual incident management is an enormous challenge facing today’s enterprises. It wastes time and money, and often results in unhappy customers who have to deal with unreliable services because of persistent, unresolved issues. Manual ticket generation can take 20 to 30 minutes, and routing another 90—assuming the ticket is delivered to the right team. Automated… Continue reading Achieving 86% Productivity Gains Through ITSM Automation

Published October 14, 2021
Categorized as CMDB, ITSM
Read More

Achieving 86% Productivity Gains Through ITSM Automation

Published August 24, 2021
Categorized as AI/ML, AIOps, CMDB
Read More

Are You Driving Your Rolls Royce Like a Kia?

Published July 20, 2021
Categorized as AIOps, CMDB, SL1, Tech Talk
Read More
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