Aug 6, 2020 | AIOps, Managed Service Providers (MSPs), Monitoring
Softcat’s legacy IT operations monitoring tool was holding them back, so they set out to find a technology partner that could share their vision and help bring it into being.“We started by drawing up a long list of everything we wanted in a tool,”...
Jul 31, 2020 | Federal, ITOps, Managed Service Providers (MSPs), Monitoring, SL1
Federal News Network: Shannon, please start off with defining terms like hybrid, multi-cloud, private cloud, public cloud for us? Shannon Hulbert: Absolutely. It all comes down to distributing workloads. Hybrid is just like it sounds—figuring out where those workloads...
Jul 16, 2020 | AIOps, ITOps, Managed Service Providers (MSPs), SL1
So, how did we get here? Shortly after countries began issuing stay at home orders, businesses responded by directing those employees who could work from home, to do so. Today, according to 451 Research’s Voice of the Enterprise: Digital Pulse, Coronavirus Flash...
Jul 2, 2020 | Automation, Big Data, ITOps, Managed Service Providers (MSPs), Monitoring, SL1
Murali Nemani: Welcome, Tim. REMPREX is in the logistics management business—a particularly important business, given the mission-critical functions that you serve in a post-COVID world. Tell us more about REMPREX. Timothy Ash: REMPREX is an operations company that...
Jun 4, 2020 | Automation, Managed Service Providers (MSPs)
I believe that the strongest asset in any company is its employees, and it is our role as leaders to empower employees to produce amazing results and see them grow. Today, I am privileged to be responsible for the Technology & Business Management Division at...
Apr 16, 2020 | ITOps, Managed Service Providers (MSPs), Nerdy by Nature, On the Road, ScienceLogic, SL1
Murali Nemani: Oftentimes we hear the language of unprecedented times, right? And it feels a bit of hyperbole when people say it. But at this given juncture, it feels very appropriate. As an IT operations leader, tell me a little bit about the biggest challenges you...
