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Resource Type: Blog

Agent vs. Agentless Monitoring

The agent vs. agentless monitoring debate in ITSM has evolved. Now, you need both methods to collect data in all its forms and a plan for what to do with it.

Published June 17, 2022
Categorized as Automation, Cloud, Monitoring, SL1
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Agent vs. Agentless Monitoring

Datadog is one of the most popular observability platforms today and offers a rich set of capabilities including monitoring, tracing, log management, as well as machine learning (ML) features that help detect outliers. One of its most interesting feature sets falls under the Watchdog umbrella. Watchdog Root Cause Analysis Watchdog automatically detects outliers in metrics… Continue reading Zebrium RCaaS: A Natural Evolution From Datadog Watchdog Insights Log Anomaly Detection

Published June 16, 2022
Categorized as AI/ML, AIOps, Zebrium
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Zebrium RCaaS: A Natural Evolution From Datadog Watchdog Insights Log Anomaly Detection

Today we will be doing a deep dive into policy compliance rules to really show the power and flexibility of that system within Restorepoint. Here is that simple security rule, just checking that the plain text string, Michael Bell did not occur anywhere in the config. You can do quite a bit more than that.… Continue reading Learn Effective Policy Compliance Management with Restorepoint

Published June 16, 2022
Categorized as AIOps, Monitoring, Restorepoint
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Learn Effective Policy Compliance Management with Restorepoint

There’s a good reason Datadog is one of the most popular monitoring solutions available. The power of the platform is summed up in the tagline, “See inside any stack, any app, at any scale, anywhere” and explained in this chart: “Datadog brings together end-to-end traces, metrics, and logs to make your applications, infrastructure, and third-party… Continue reading Using Datadog For Observability? Speed up Troubleshooting with Zebrium

Published June 16, 2022
Categorized as AI/ML, AIOps, Zebrium
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Using Datadog For Observability? Speed up Troubleshooting with Zebrium

Application monitoring is experiencing a sea change. You can feel it as vendors rush to include the phrase “root cause” in their marketing boilerplate. Common solutions enhance telemetry collection and streamline workflows, but that’s not enough anymore. Autonomous troubleshooting is becoming a critical (but largely absent) capability for meeting SLOs, while at the same time,… Continue reading Observability: It’s Time to Automate the Observer

Published June 15, 2022
Categorized as AI/ML, AIOps, Zebrium
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Observability: It’s Time to Automate the Observer

Importance of Network Compliance for MSPs The managed services provider (MSP) industry is in something of a renaissance. By some estimates, the MSP market was sized at $243 billion in 2021 and is forecast to grow by nearly 33%, reaching nearly $355 billion by 2026. That’s good news for firms in the business of providing… Continue reading Top 5 Reasons Why Network Compliance Should Be a Major Focus for MSPs

Published June 15, 2022
Categorized as Managed Service Providers (MSPs), Restorepoint, ScienceLogic
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Top 5 Reasons Why Network Compliance Should Be a Major Focus for MSPs

Published June 14, 2022
Categorized as ITOM Tagged ITOM
Read More

What Is IT Change Management?

But those traditional organizations, and other tech-focused enterprises, still need good IT people to run their technology estates up to expectations. Meanwhile, technical professionals—recognizing the opportunity—have poured fuel on this employment fire by leaving their previous jobs in favor of places and positions that offer a better work-life balance. The Great Resignation, as the employment… Continue reading Cisco Live Preview: Limiting Operational Disruptions with AIOps

Published June 9, 2022
Categorized as AIOps, ITOps
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Cisco Live Preview: Limiting Operational Disruptions with AIOps

What to Do When an Incorrect Change Is Made Today we’re going to look at ways to mitigate the impact of poor change management, or somebody accidentally making an incorrect change. What we have set up here is in the same environment. I have another policy rule that checks that all devices are only using… Continue reading Minimize MTTR to Mitigate Impact of Change Management

Published June 8, 2022
Categorized as Automation, ITOps, SL1
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Minimize MTTR to Mitigate Impact of Change Management

What are CMDB, Asset Management, and Incident Management? And why is having clean, accurate data so important to an organization?

Published June 6, 2022
Categorized as Automation, Big Data, CMDB
Read More
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As a leader in AI for IT OPs (or AIOPs), ScienceLogic empowers intelligent, automated IT operations with actionable insights to predict and identify problems faster. Our technology eliminates the difficulty of managing complex, distributed IT services and help businesses fulfill the promise of IT automation and autonomic IT. The ScienceLogic AI Platform combines hybrid cloud monitoring solutions with tools for application monitoring, IT workflow automation, observability, network management, and more. Software for automated root cause analysis helps diagnose issues 10x faster and reduces mean time to repair. By combining multiple solutions on one platform, ScienceLogic enables IT tools consolidation for streamlined problem-solving and lower TCO. With ScienceLogic, customers can manage IT environments at speed, at scale, and in real-time.

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