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Category: ITSM

ITSM Tasks Got You Down? Make Like a Dad on Christmas Eve and Throw Out the Manual.

Automation is a smart investment in efficiency, productivity, and profitability. According to VentureBeat, companies that invested in automation technologies began to see results almost immediately, including an average 7% increase in revenues. In total, U.S. companies that adopted automation in 2021 generated an extra $195 billion in revenue per month, adding 7.1 million jobs to… Continue reading ITSM Tasks Got You Down? Make Like a Dad on Christmas Eve and Throw Out the Manual.

Published November 21, 2022
Categorized as ITSM
Read More

ITSM Tasks Got You Down? Make Like a Dad on Christmas Eve and Throw Out the Manual.

IT workflow automations – to augment, accelerate and automate processes associated with incident response within ITOps or across ITOps, ITSM, DevOps, SecOps, and other systems – help eliminate manual, repetitive IT operations tasks and help free-up time to work on more strategic projects. When an IT workflow fails to function as intended, it creates, at… Continue reading The Case for Monitoring Your Automated Workflows

Published June 22, 2022
Categorized as DevOps, ITOps, ITSM, Monitoring
Read More

The Case for Monitoring Your Automated Workflows

If automated operations is the endgame, then investing in an AIOps platform that enables automation will get you there. ScienceLogic has been focused on the journey to automated IT operations (AIOps) for years.  Over the last few years, we’ve proven out the workflow automation within the SL1 platform specifically as it relates to incident and… Continue reading Stepping Closer to AIOps with Workflow Automation

Published January 20, 2022
Categorized as Automation, ITSM
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Stepping Closer to AIOps with Workflow Automation

Manual incident management is an enormous challenge facing today’s enterprises. It wastes time and money, and often results in unhappy customers who have to deal with unreliable services because of persistent, unresolved issues. Manual ticket generation can take 20 to 30 minutes, and routing another 90—assuming the ticket is delivered to the right team. Automated… Continue reading Achieving 86% Productivity Gains Through ITSM Automation

Published October 14, 2021
Categorized as CMDB, ITSM
Read More

Achieving 86% Productivity Gains Through ITSM Automation

A famous proverb states, “If you want to go fast, go alone. If you want to go far, go together.”

Published July 6, 2020
Categorized as CMDB, ITOM, ITSM
Read More
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