Category: ITOM
Event Correlation 101: Why It Matters, and Why It’s Not Enough
When you live in the world of AIOps, it’s easy to focus on technology. Whiz-bang stuff like artificial intelligence and advanced analytics driven by machine learning algorithms is impressive, but whether it’s a rock strapped to a stick or a sophisticated software platform that lives in the cloud, technology is a tool. And tools are… Continue reading IT Event Management: Everything You Need to Know
What Is IT Change Management?
The ITOM software market has changed significantly during the pandemic which means partners’ and vendors’ plans need to be dynamic and evolve with new customer expectations. At ScienceLogic, we see this macro change as an opportunity to redefine the role of our ecosystem and elevate the role that partners play with our end customers. To… Continue reading Part 1: The Shifting & Expanding of Partner Value Expectations
Part 1: The Shifting & Expanding of Partner Value Expectations
1. Observability and AIOps tools rise with big MELT data. An article Datanami dives into the complicated aspect of how big data that falls between AIOps and observability where metric, event, log, and trace data, known as MELT data, is causing IT teams to be overwhelmed and requesting more resources. ScienceLogic was called upon to… Continue reading News Roundup, March 11: What’s Happening in AIOps, ITOps, and IT Monitoring
News Roundup, March 11: What’s Happening in AIOps, ITOps, and IT Monitoring
1. AIOps can benefit the finance industry. This piece in Analytic Insights shows how AIOps is essential to being competitive in today’s finance industry. Technology is now fundamental to the functioning of financial institutions, with many organizations relying on technology to supply key services. As a result, system uptime is critical to customer happiness and… Continue reading News Roundup, February 25: What’s Happening in AIOps, ITOps, and IT Monitoring
News Roundup, February 25: What’s Happening in AIOps, ITOps, and IT Monitoring
1. Learn how General Datatech plans more acquisitions after getting a new investment. This piece in CRN details how the new leadership at General Datatech made changes, including using ScienceLogic as part of their platform and are anticipating a period of unprecedented growth by making some carefully selected acquisitions. General Datatech, more commonly known as… Continue reading News Roundup, January 14: What’s Happening in AIOps, ITOps, and IT Monitoring
News Roundup, January 14: What’s Happening in AIOps, ITOps, and IT Monitoring
How to Migrate to a Service-Centric Model As enterprises begin to migrate away from device-centric management to a service-centric model of IT operations, it is vital that IT operations and management (ITOM) leaders start by addressing the need for comprehensive visibility across their IT infrastructure. Gaining a contextual view of your full-stack service topology, based… Continue reading Designing and Migrating to a Service-Centric Management Model with ScienceLogic
Designing and Migrating to a Service-Centric Management Model with ScienceLogic
Over the past few releases, the ScienceLogic SL1 platform has assembled a foundation for building and executing workflow automations including: A scalable automation workflow framework (SL1 PowerFlow) Out-of-the-box workflows for automated ticketing, case management, event management, service onboarding, noise reduction, and CMDB upkeep (Synchronization PowerPacks for ServiceNow and other ticketing platforms) A low-code workflow authoring… Continue reading SL1 Duomo Release: Fueling Your Flight to AIOps with Workflow Automations
SL1 Duomo Release: Fueling Your Flight to AIOps with Workflow Automations
Today, Monopoly has hundreds of different editions across all media, expanding to 103 countries and being printed in 40 languages. Speaking of scaling your business, here’s the latest news in AIOps, ITOps, and IT infrastructure monitoring. 1. Gartner’s top tech trends for CIOs in 2022 are about digital experiences. CIOs are taking a huge role in… Continue reading News Roundup November 5, 2021