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Operations Management

What is IT operations management?

IT operations management controls and monitors all operations related to IT infrastructure and IT services. It is the administration of all technology components and application requirements in an organization.

The focus of IT operations management is delivering stable service that is in accordance with the agreed levels of service.

IT operations management includes the provisioning of IT infrastructure, performance management, capacity management, cost-control activities, and availability management for all IT assets and infrastructure.


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