IT Service Management (ITSM) and IT Operations Management (ITOM) are nothing new. They’ve been around for a long time, but many of these legacy systems are outdated and disjointed. Data is often siloed, and the flow of information is nonexistent or clogged. The approaches IT has often taken to implement these practices have become antiquated, time consuming, and manually intensive.
You know you need better, and through the ScienceLogic and Cherwell partnership, you are finally able to achieve modern day outcomes through a tightly integrated, complementary solution. The combination of ITSM and ITOM improves visibility and data consistency, while enabling more advanced automation and intelligence across IT teams.