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Managed Service Providers

Modernize, monetize, and maximize margins with SL1.

Our aim is to grow managed services revenue by 20% in 2020. ScienceLogic is a critical driver in getting there.

Managed service providers scale services, revenues, and profits with the
ScienceLogic SL1 AIOps platform.

As a savvy managed service provider, you understand that meeting service level commitments, delivering innovative new services, maximizing operational efficiency, and increasing business agility aren’t just nice to have. They are critical ingredients for revenue growth and business success in a digital economy. Your call to action is to deliver services that help your customers thrive, and your business will thrive in return.

At ScienceLogic, we know MSPs. The company was founded to support MSPs, and with more than 15 years of experience, we understand your priorities and needs. That is why some of the most successful MSPs chose to partner with us to meet their top priorities.

ScienceLogic supports top MSP priorities.

Revenue Growth

Build a rich catalog of monitoring-as-a-service offerings that solve your customer’s challenge of high-performing business services and hybrid IT infrastructure.

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Efficiency

Scale services and speed customer onboarding—your Ops team will be more agile with full infrastructure visibility, contextualization, and automation.

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Customer Satisfaction

Prove the value you deliver and keep customers happy with unified hybrid digital infrastructure and business service dashboards.

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Fuel innovation with SL1.

Modernize your toolset.

Is your MSP toolset serving as an asset or liability? As you seek to deliver differentiated services in a highly competitive market, your automation and monitoring platform can either be a major asset or a major adversary.

Hundreds of MSPs have chosen SL1 because it’s an asset that fuels innovation. Whether your goals are to be relevant with digital enterprises, respond rapidly to business demands, or grow renewals and referrals, modernizing with SL1 can help your business too.

Intelligent Tooling

SL1 helps transform ITOps to AIOps resulting in high-speed MTTR in digital environments. SL1 enables faster decisions, actions, and time to value for you and your clients.

%

Reduction in MTTR

Business Service Health

SL1 can help you shift device-centric focus to digital business services. With full-stack data integration and visibility you can align your offerings to optimize enterprise business service health.

Automated Operations

SL1 moves manual event management to intelligent machine processing, including automated ticketing, troubleshooting, and remediation freeing you and your team to focus on high-value customer engagements.

Modernize your toolset.

Is your MSP toolset serving as an asset or liability? As you seek to deliver differentiated services in a highly competitive market, your automation and monitoring platform can either be a major asset or a major adversary.

Hundreds of MSPs have chosen SL1 because it’s an asset that fuels innovation. Whether your goals are to be relevant with digital enterprises, respond rapidly to business demands, or grow renewals and referrals, modernizing with SL1 can help your business too.

Intelligent Tooling

SL1 helps transform ITOps to AIOps resulting in high-speed MTTR in digital environments. SL1 enables faster decisions, actions, and time to value for you and your clients.

%

Reduction in MTTR

Business Service Health

SL1 can help you shift device-centric focus to digital business services. With full-stack data integration and visibility you can align your offerings to optimize enterprise business service health.

Automated Operations

SL1 moves manual event management to intelligent machine processing, including automated ticketing, troubleshooting, and remediation freeing you and your team to focus on high-value customer engagements.

Monetize with SL1.

Given the enterprise’s need for modern monitoring solutions that handle today’s complex IT landscape of clouds, containers, and microservices—mixed with legacy infrastructure—you can make money by offering new monitoring services. These monitoring services can be hosted or managed.  ScienceLogic can help you define and roll out compelling new service offerings based on SL1– giving you a competitive advantage.

Service Revenue Roadmap

SL1 can drive a Service Revenue Roadmap of commodity and specialized managed monitoring offerings for a broad technology portfolio.

Hosted Monitoring

Once in place, SL1 provides new revenue opportunities for upselling enterprises to other managed monitoring services.

Innovative Business Models

SL1 plays a significant role in powering innovative and differentiated services beyond the traditional focus of IT infrastructure monitoring.

Monetize with SL1.

Given the enterprise’s need for modern monitoring solutions that handle today’s complex IT landscape of clouds, containers, and microservices—mixed with legacy infrastructure—you can make money by offering new monitoring services. These monitoring services can be hosted or managed.  ScienceLogic can help you define and roll out compelling new service offerings based on SL1– giving you a competitive advantage.

Service Revenue Roadmap

SL1 can drive a Service Revenue Roadmap of commodity and specialized managed monitoring offerings for a broad technology portfolio.

Hosted Monitoring

Once in place, SL1 provides new revenue opportunities for upselling enterprises to other managed monitoring services.

Innovative Business Models

SL1 plays a significant role in powering innovative and differentiated services beyond the traditional focus of IT infrastructure monitoring.

Maximize margins.

Many monitoring systems claim the ability to reduce operating costs.  Using extensive automation, SL1 delivers significant operational cost and time savings in areas such as customer onboarding, initial discovery, relationship mapping, incident automation, and fault triage. 

With SL1, you can also improve your top-line revenue and gross margins by adding new, premium revenue streams—without adding license expense or development effort. ScienceLogic’s MSP JumpStart program can help you go to market with new, differentiated service options – increasing overall operating margin and enhancing the value of your business.

 

Premium Service Offerings

SL1 can add incremental value and price uplift to your service offerings, commanding higher revenues, and netting significant gross margin and top-line improvements.

%

Year-on-Year Revenue Growth

Service Optimization

SL1 moves you from a heavily human-centric operations model to one that is machine powered, driving savings that impact your business.

Maximize margins.

Many monitoring systems claim the ability to reduce operating costs.  Using extensive automation, SL1 delivers significant operational cost and time savings in areas such as customer onboarding, initial discovery, relationship mapping, incident automation, and fault triage. 

With SL1, you can also improve your top-line revenue and gross margins by adding new, premium revenue streams—without adding license expense or development effort. ScienceLogic’s MSP JumpStart program can help you go to market with new, differentiated service options – increasing overall operating margin and enhancing the value of your business.

 

Premium Service Offerings

SL1 can add incremental value and price uplift to your service offerings, commanding higher revenues, and netting significant gross margin and top-line improvements.

%

Year-on-Year Revenue Growth

Service Optimization

SL1 moves you from a heavily human-centric operations model to one that is machine powered, driving savings that impact your business.

MSP JumpStart

Partner with ScienceLogic to develop and productize new services.

The MSP JumpStart program helps ScienceLogic partners define, deploy, market, and sell new managed services to support and accelerate your business growth.  MSP JumpStart guides you on how to exploit today’s digital enterprise technologies and business services to build premium revenue-generating services for your customers.

In addition to the resources available through the MSP JumpStart Resource Portal, our team can offer a range of high-touch consulting services—including service development and go-to-market workshops, training sessions, and in-depth advisory services—tailored to the needs and objectives of your specific business.

What our MSP partners say about ScienceLogic.

 

“Due to the design of our prior tools we were unable to offer a monitoring service.  With SL1, we have introduced 5 new monitor offerings in under 2 months.”

Solution Development Manager

 

“We wanted to have not just vendors, but committed partners who were focused on customer success, folks that didn’t just walk away after the contract was signed, and that’s how we connected with and really chose ScienceLogic.”

Senior Manager of Intelligent Services Engineering

 

 

“We used several tools for onboarding customers. ScienceLogic helps us minimize the manual work and relieves us of most of these pains, resulting in quicker delivery to our customers.

Director for Technology and Business Management, IT Services

What our MSP partners say about ScienceLogic.

“Due to the design of our prior tools we were unable to offer a monitoring service.  With SL1, we have introduced 5 new monitor offerings in under 2 months.”

Solution Development Manager

“We wanted to have not just vendors, but committed partners who were focused on customer success, folks that didn’t just walk away after the contract was signed, and that’s how we connected with and really chose ScienceLogic.”

Senior Manager of Intelligent Services Engineering

 

“We used several tools for onboarding customers. ScienceLogic helps us minimize the manual work and relieves us of most of these pains, resulting in quicker delivery to our customers.

Director for Technology and Business Management, IT Services

Experience the difference.

Request a Demo

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Reduction in MTTR

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Year-on-Year Revenue Growth

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