In the old days before Netflix, when most people got their in-home entertainment through television networks, daredevils were a big draw.
Category: Automation
Data-Driven Automation and Other Acts of Derring-Do
I am passionate about leadership and these are some of the tips that I wanted to take the time to share with you. I hope you find some of my tips useful.
Guest Blog: 5 Leadership Tips for Empowering Your Team With Automation
We are at an interesting time in the evolution of ITOM. The scope and scale of capabilities, & ease of integration of today’s tech give organizations the means to innovate & compete as never before.
Top 10 Steps Toward Successful Data-Driven IT Automation
In my last blog, I highlighted incident response as a candidate for automation for ITOps. In this post, I’ll look at how the troubleshooting process can be automated to help reduce incident MTTR.
How to Reduce MTTR by Automating Incident Troubleshooting
Enterprises are under pressure to adopt new technologies & adapt to the changing needs/demands of the market. If innovation slows, competitors will pounce—resulting in new challenges for ITOps.
How to Avoid Service Outages with Total Service Awareness
Managed service providers (MSPs) are looking for ways to grow business while keeping costs low. And this requires the modernization and simplification of operations.
Fuel managed services revenue growth by transforming your managed service business.
Agent or agentless monitoring? It’s a debate that has persisted over the last decade, and candidly, has been one of our most widely-read blogs.
Agent or Agentless Monitoring? Why You Need Both
The complexity of multi-cloud and hybrid environments creates problems, driving enterprises to work with MSPs.
Monitoring as a Service — How MSPs Enable Digital Transformation
The heart of IT is the data center. When something goes wrong, it can take a team of investigators to figure out what’s wrong.
Automating Data Center Incident Response
If you use SAP’s Enterprise Resource Planning (ERP) software, and you’re not using SAP S/4HANA, you’re on a deadline. A deadline that was recently extended to 2025, but still, the clock is ticking.



