Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors
  • Why ScienceLogic
    • Main Menu
    • Why ScienceLogic
    • Why ScienceLogic

      See why our AI Platform fuels innovation for top-tier organizations.

    • Why ScienceLogic
    • Customer Enablement
    • Trust Center
    • Technology Partners
    • Pricing
    • Contact Us
    • Product Tours
      See ScienceLogic in action

      Experience the platform and use cases first-hand.

      Take a Tour
  • Platform
    • Main Menu
    • Platform
    • Platform

      Simplified. Modular-based. Efficient. AI-Enabled.

    • Platform Modules
      • ScienceLogic AI Platform
      • Monitor
      • Assure
      • Insights
      • Automate
    • Core Technologies
      • SL1
      • SL1 Studio
      • Restorepoint
      • Skylar AI
      • Skylar Automated RCA
      • Skylar Analytics
      • Skylar Advisor
      • Integrations
    • Platform Overview
    • Demo
      SL1 Dashboard on computer
      Experience the Power of ScienceLogic

      See how today’s technology leaders are reducing costs, streamlining IT operations, and improving the customer experience.

      Register Now
  • Solutions
    • Main Menu
    • Solutions
    • Solutions

      From automating workflows to reducing MTTR, there's a solution for your use case.

    • By Industry
      • Enterprise IT
      • Global System Integrators
      • Service Providers
      • Channel Partners
      • Government & Public Sector
      • Banking & Financial Services
      • Communications Service Providers
    • By Use Case
      • Observability
      • Network Configuration Change Management
      • IT Workflow Automation
      • Root Cause Analysis
      • Business Service Management
      • Hybrid Cloud Monitoring
      • Network Monitoring
    • By Initiative
      • Autonomic IT
      • AIOps Digital Transformation
      • Tool Consolidation and Modernization
      • Reduce MTTR and Boost Efficiency
      • Network Compliance & Cyber Resilience
      • FedRAMP
    • Explore All Solutions
    • Survey Results
      The Future of AI in IT Operations

      What’s holding organizations back from implementing automation and AI in their IT operations?

      Get the Results
  • Learn
    • Main Menu
    • Learn
    • Learn

      Catalyze and automate essential operations throughout the organization with these insights.

    • Blog
    • Community
    • Resources
    • Events
    • Podcasts
    • Platform Tours
    • Customer Success Stories
    • Training & Certification
    • Explore All Resources
    • Webinar
      The Future of ITSM is Autonomous

      Join our live webinar to hear how ScienceLogic and ServiceNow power intelligent service operations.

      May 22, 2025
      Sign Up
  • Company
    • Main Menu
    • Company
    • Company

      We’re on a mission to make your IT team’s lives easier and your customers happier.

    • About Us
    • Careers
    • Newsroom
    • Leadership
    • Contact Us
    • Congratulations
      Innovators Awards

      See how our winners have demonstrated exceptional creativity and set new standards in leveraging the ScienceLogic AI Platform to solve complex IT Ops challenges.

      View the Winners
  • Community
  • Support
Live Webinar May 22: How ScienceLogic and ServiceNow Power Intelligent Service Operations. Register Today!
Logo
  • Community
  • Support
  • Why ScienceLogic
    Why ScienceLogic

    See why our AI Platform fuels innovation for top-tier organizations.

    • Why ScienceLogic
    • Customer Enablement
    • Trust Center
    • Technology Partners
    • Pricing
    Contact Us
    Product Tours
    See ScienceLogic in action

    Experience the platform and use cases first-hand.

    Take a Tour
  • Platform
    Platform

    Simplified. Modular-based. Efficient. AI-Enabled.

    Platform Modules
    • icon-menuScienceLogic AI Platform
    • icon-menuMonitor
    • icon-menuAssure
    • icon-menuInsights
    • icon-menuAutomate
    Core Technologies
    • icon-menuSL1
    • icon-menuSL1 Studio
    • icon-menuRestorepoint
    • icon-menuSkylar AI
    • icon-menuSkylar Automated RCA
    • icon-menuSkylar Analytics
    • icon-menuSkylar Advisor
    • icon-menuIntegrations
    Platform Overview
    Demo
    SL1 Dashboard on computer
    Experience the Power of ScienceLogic

    See how today’s technology leaders are reducing costs, streamlining IT operations, and improving the customer experience.

    Register Now
  • Solutions
    Solutions

    From automating workflows to reducing MTTR, there's a solution for your use case.

    By Industry
    • Enterprise IT
    • Global System Integrators
    • Service Providers
    • Channel Partners
    • Government & Public Sector
    • Banking & Financial Services
    • Communications Service Providers
    By Use Case
    • Observability
    • Network Configuration Change Management
    • IT Workflow Automation
    • Root Cause Analysis
    • Business Service Management
    • Hybrid Cloud Monitoring
    • Network Monitoring
    By Initiative
    • Autonomic IT
    • AIOps Digital Transformation
    • Tool Consolidation and Modernization
    • Reduce MTTR and Boost Efficiency
    • Network Compliance & Cyber Resilience
    • FedRAMP
    Explore All Solutions
    Survey Results
    The Future of AI in IT Operations

    What’s holding organizations back from implementing automation and AI in their IT operations?

    Get the Results
  • Learn
    Learn

    Catalyze and automate essential operations throughout the organization with these insights.

    • Blog
    • Community
    • Resources
    • Events
    • Podcasts
    • Platform Tours
    • Customer Success Stories
    • Training & Certification
    Explore All Resources
    Webinar
    The Future of ITSM is Autonomous

    Join our live webinar to hear how ScienceLogic and ServiceNow power intelligent service operations.

    May 22, 2025Sign Up
  • Company
    Company

    We’re on a mission to make your IT team’s lives easier and your customers happier.

    • About Us
    • Careers
    • Newsroom
    • Leadership
    Contact Us
    Congratulations
    Innovators Awards

    See how our winners have demonstrated exceptional creativity and set new standards in leveraging the ScienceLogic AI Platform to solve complex IT Ops challenges.

    View the Winners
Request a Demo
Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors

Category: Customer Success

ScienceLogic Wins TrustRadius’s 2025 Buyer’s Choice Award 

At ScienceLogic, we’re dedicated to leveraging innovation to enhance customer satisfaction. Our mission is to transform the complexity of IT operations into a streamlined and straightforward workflow, empowering our customers to focus on what matters most. We’re thrilled to see this commitment recognized with the 2025 TrustRadius “Buyer’s Choice” Award (formerly the “Best of” Awards),… Continue reading ScienceLogic Wins TrustRadius’s 2025 Buyer’s Choice Award 

Published October 29, 2024
Categorized as Customer Success, ScienceLogic
Read More

ScienceLogic Wins TrustRadius’s 2025 Buyer’s Choice Award 

The telecommunications industry is no stranger to rapid technological advancements, but the integration of machine learning (ML) and generative AI is taking it to new heights. AI and ML are not just about technological transformation; they’re also revolutionizing people, processes, and the entire telco landscape. For tech enthusiasts and business leaders, understanding how these AI-driven… Continue reading How Machine Learning and AI are Transforming Telecom’s Future

Published September 4, 2024
Categorized as AI/ML, Customer Success, SaaS
Read More

How Machine Learning and AI are Transforming Telecom’s Future

ScienceLogic is thrilled to announce that we have been awarded the TrustRadius Tech Cares Award for the second consecutive year. This recognition stands as a testament to our deep and ongoing commitment to corporate social responsibility, volunteerism, diversity, equity, inclusion (DEI), and the well-being of our employees and communities.  Strengthening DEI Initiatives: Empowering Underrepresented Voices… Continue reading ScienceLogic Earns TrustRadius’s 2024 Tech Cares Award: Amplifying Social Responsibility and Community Impact

Published August 28, 2024
Categorized as Culture, Customer Success, ScienceLogic, Tech Talk
Read More

ScienceLogic Earns TrustRadius’s 2024 Tech Cares Award: Amplifying Social Responsibility and Community Impact

At ScienceLogic, our customers are the driving force behind our success. On this Customer Appreciation Day, we proudly celebrate the unwavering support and trust our valued customers have shown us. The invaluable feedback, collaboration, and inspiration have been instrumental in shaping our journey, pushing us to consistently deliver innovative solutions that meet our customer’s evolving… Continue reading Celebrating Customer Appreciation Day: Honoring Our Partners in Success

Published May 17, 2024
Categorized as Culture, Customer Success
Read More

Celebrating Customer Appreciation Day: Honoring Our Partners in Success

Empowering Excellence: Celebrating Five Years of Trust and Innovation  At ScienceLogic, we’re thrilled to mark a significant milestone: five consecutive years of earning TrustRadius’s Top Rated award.   Since 2016, the TrustRadius Top Rated Awards have been the B2B industry’s standard for unbiased recognition of excellent technology products. Based entirely on customer feedback, results have never… Continue reading Empowering Excellence: Celebrating Five Years of Trust and Innovation

Published May 7, 2024
Categorized as Customer Success
Read More

Empowering Excellence: Celebrating Five Years of Trust and Innovation

Nexus [ nek–suhs ]noun, plural Denotes a connected series or group, emphasizing the importance of relationships within a network. What is Nexus? At ScienceLogic, we’re customer obsessed, constantly striving to deliver the best products, services, technology and support to our community. As we continue to grow, innovate and evolve with the pace of the ever-changing… Continue reading Welcome to Nexus – Your Source for Collaboration, Discussion, and Inspiration

Published April 8, 2024
Categorized as Customer Success
Read More

Welcome to Nexus – Your Source for Collaboration, Discussion, and Inspiration

TrustRadius is the most trusted research and review platform for business leaders to find and select the right software for their needs. ScienceLogic has garnered verified peer-based guidance with details that help our customers make the right decisions for their environment. At ScienceLogic, we are focused on delivering unmatched service by deeply understanding our customers and their wants and needs.… Continue reading ScienceLogic Earns TrustRadius Top-Rated Status for Third Consecutive Year

Published May 18, 2022
Categorized as AIOps, Customer Success, ScienceLogic, SL1
Read More

ScienceLogic Earns TrustRadius Top-Rated Status for Third Consecutive Year

Published September 23, 2021
Categorized as AIOps, Automation, Customer Success
Read More

How to Achieve 80% Automation for Ticketing and Routing

Published September 8, 2021
Categorized as AIOps, Customer Success
Read More

Automate and Virtualize the NOC: A Gannett/USA TODAY Network Case Study

Published July 29, 2021
Categorized as AIOps, Customer Success
Read More
1 of 3
Logo
©2025 ScienceLogic
  • Legal
  • Privacy Policy
  • GDPR
  • Cookie Settings
Contact
Why ScienceLogic
  • Why ScienceLogic
  • Customer Enablement
  • Trust Center
  • Technology Partners
  • Pricing
Platform
  • ScienceLogic AI Platform
  • Monitor
  • Automation
  • Insights
  • Analytics
  • Skylar AI
  • Skylar Automated RCA
  • Skylar Analytics
  • Skylar Advisor
  • SL1
  • SL1 Studio
  • Integrations
Solutions
  • Enterprise IT
  • Global System Integrators
  • Service Providers
  • Channel Partners
  • Banking & Financial Services
  • Government & Public Sector
  • Communications Service Providers
  • Observability
  • Restorepoint: Network Configuration Change Management
  • IT Workflow Automation
  • Root Cause Analysis
  • Business Service Management
  • Hybrid Cloud Monitoring
  • Network Monitoring
  • Autonomic IT
  • AIOps Digital Transformation
  • Tool Consolidation and Modernization
  • FedRAMP
Learn
  • Blog
  • Community
  • Resources
  • Events
  • Podcasts
  • Platform Tours
  • Success Stories
  • Training & Certification
  • Glossary
  • Request an SL1 SaaS Trial
  • Request an SL1 On-Premises Trial
Company
  • About Us
  • Careers
  • Newsroom
  • Leadership
  • Contact Us
  • Contact Partner Team

As a leader in AI for IT OPs (or AIOPs), ScienceLogic empowers intelligent, automated IT operations with actionable insights to predict and identify problems faster. Our technology eliminates the difficulty of managing complex, distributed IT services and help businesses fulfill the promise of IT automation and autonomic IT. The ScienceLogic AI Platform combines hybrid cloud monitoring solutions with tools for application monitoring, IT workflow automation, observability, network management, and more. Software for automated root cause analysis helps diagnose issues 10x faster and reduces mean time to repair. By combining multiple solutions on one platform, ScienceLogic enables IT tools consolidation for streamlined problem-solving and lower TCO. With ScienceLogic, customers can manage IT environments at speed, at scale, and in real-time.

  • Legal
  • Privacy Policy
  • GDPR
  • Cookie Settings
Logo
©2025 ScienceLogic
Contact