Modernizing MSPs Traditional service delivery models–custom vs. consistent services, low or no automation, siloed operations, reactive vs. proactive, incidents vs. business outcomes, and devices vs. business services–are not well suited to modern environments and opportunities. This is putting MSPs at a serious disadvantage and especially in the face of competing hyperscalers, hybrid cloud, digital transformation,… Continue reading The Benefits of a More Modern, Agile, & Efficient Operations for MSPs
Category: Managed Service Providers (MSPs)
AIOps: Empowering MSPs & Boosting Revenues
Trends & Best Practices for MSPs We have examined the trends in play affecting the way MSPs should address the market. An understanding of regulations like ECA, GDPR, GLBA, HIPAA, PIPL, and SOX, and adoption of standards like PCI-DSS and ISO 27001 are fast becoming table stakes for any organization involved in the management of… Continue reading Top 4 Use Cases for Using Restorepoint for MSP Compliance
Top 4 Use Cases for Using Restorepoint for MSP Compliance
There were over 700 million attempted ransomware attacks in 2021 alone. Unfortunately, a new preferred target has be identified: managed service providers. Criminal hacker groups were spending more time focusing efforts on a strategy known as a “digital supply chain” attack to compromise both software and service providers and move up their supply chains through… Continue reading Four Best Practices to Ensure MSPs Meet Compliance Requirements
Four Best Practices to Ensure MSPs Meet Compliance Requirements
Importance of Network Compliance for MSPs The managed services provider (MSP) industry is in something of a renaissance. By some estimates, the MSP market was sized at $243 billion in 2021 and is forecast to grow by nearly 33%, reaching nearly $355 billion by 2026. That’s good news for firms in the business of providing… Continue reading Top 5 Reasons Why Network Compliance Should Be a Major Focus for MSPs
Top 5 Reasons Why Network Compliance Should Be a Major Focus for MSPs
Dave Link: I’m here in London this week, and it’s great to be back. We are here with our customers after a fantastic finish to 2021 and an incredible start to our first quarter of 2022. I’m here today with Clive, who leads the EMEA region for ScienceLogic. And it’s great to be back and… Continue reading ScienceLogic Prospers in EMEA Region Growing Business by 80%
ScienceLogic Prospers in EMEA Region Growing Business by 80%
To fix those problems, enterprises are investing in IT operations management systems that can handle the demands of modern technology. This is reflected in recent Deloitte Tech Trends findings in which 74% of IT leaders surveyed said the adoption of IT process automations had increased their operational efficiency, while 59% also reported automations had contributed… Continue reading How MSP Content+Cloud Turned a Cost Reduction Mandate into New Revenue Generation
Our Response to RansomWare Attacks
Softcat had a vision to transform from one of the UK’s biggest value-added resellers into one of the largest managed services providers (MSPs). Here’s how they transformed that vision into a reality.
From Vision to Reality: Transforming with Monitoring as a Service
Our CEO, Dave Link, sat down with the Federal News Network & Shannon Hulbert, CEO of Opus Interactive, to discuss the challenges & opportunities of working remotely during the pandemic.