The agent vs. agentless monitoring debate in ITSM has evolved. Now, you need both methods to collect data in all its forms and a plan for what to do with it.
Category: Skylar One
Agent vs. Agentless Monitoring
What to Do When an Incorrect Change Is Made Today we’re going to look at ways to mitigate the impact of poor change management, or somebody accidentally making an incorrect change. What we have set up here is in the same environment. I have another policy rule that checks that all devices are only using… Continue reading Minimize MTTR to Mitigate Impact of Change Management
Minimize MTTR to Mitigate Impact of Change Management
You see a lab environment set up with Restorepoint managing the same set of Cisco devices synchronized between the two platforms, and Restorepoint is collecting configurations from those devices. On the Restorepoint side, we have set up a simple security policy. In a real production environment, you would use a policy like this to check… Continue reading See How Restorepoint Helps You Remediate After a Network Breach
Rein in Operational Disruptions with AIOps
TrustRadius is the most trusted research and review platform for business leaders to find and select the right software for their needs. ScienceLogic has garnered verified peer-based guidance with details that help our customers make the right decisions for their environment. At ScienceLogic, we are focused on delivering unmatched service by deeply understanding our customers and their wants and needs.… Continue reading ScienceLogic Earns TrustRadius Top-Rated Status for Third Consecutive Year
ScienceLogic Earns TrustRadius Top-Rated Status for Third Consecutive Year
With organizations requiring more technology to support the shift to a hybrid workforce, IT is overtaxed. And digital transformation requires a skilled staff, but most organizations are struggling to find IT employees with the right skill set—halting digital transformation initiatives. Thankfully, SL1 Eiffel makes it easier to increase your existing IT staff productivity through automation… Continue reading SL1 Eiffel Release: Making IT Work Flow Faster & Easier
SL1 Eiffel Release: Making IT Work Flow Faster & Easier
1. 5G networks accelerate the move to cleaner energy. This article in BizTechMagazine outlines how 5G technology is accelerating the move to cleaner energy. 5G has arrived for the energy industry and could expedite the move to clean energy: 56% of energy and utility companies are defining use cases for 5G in their operations. 20%… Continue reading News Roundup, April 8: What’s Happening in AIOps, ITOps, and IT Monitoring
News Roundup, April 8: What’s Happening in AIOps, ITOps, and IT Monitoring
Operational resilience remains the top priority for those in financial services. From the U.S. Federal Reserve’s study into “Sound Practices to Strengthen Operational Resilience” and “Principles of Operational Resilience” from the Basel Committee to the Bank of England’s upcoming rule changes for financial organizations in the UK, the intent is to create financial services institutions… Continue reading How Network Vulnerabilities Can Impact Operational Resilience
How Network Vulnerabilities Can Impact Operational Resilience
IP addresses are used to identify devices, their location, and other information vital to the device’s purpose. When you think about how easy it is for devices to connect to a network, and the mobility of many devices that are in use, you get an idea of how important IP addresses are to know what… Continue reading Your Guide to IP Address Management (IPAM) & IT Operations



