IT outsourcers (ITOs) are on the front lines of modernizing ITOps to support digital enterprise with new business services. Our work with ITOs reveal three takeaways for ITOps driving modernization.
Category: AI/ML
Modernizing Your ITOps – 3 Takeaways From IT Outsourcers, the Master Architects of IT Automation
Modernizing Your ITOps – 3 Takeaways From IT Outsourcers, the Master Architects of IT Automation
You’ve probably heard of APM. But does that stand for application performance management or application performance monitoring? Does it mean the same thing? How do you tell the difference?
Application Performance: Monitoring or Management, Is There a Difference?
When your digital platform is the lifeline of your core business, the role of IT operations (ITOps) really matters. You want ITOps to be agile, efficient, multi-cloud, and automated.
3 Reasons Why Your Legacy Monitoring Tools Are Not Enough
Currently using an APM tool? Even if you are happy with AppDynamics or Dynatrace, did you know you could do even more with it?
3 Ways to Get the Most Out of Your APM Tool
The road to digital transformations can take many routes, and ITSM and AIOps are two that are grabbing the headlines. But are these two technologies actually helping enterprises transform business.
Digital transformation: Who’s winning, ITSM or AIOps?
Outsourcing critical business services or processes, businesses can meet operational requirements for greater process visibility, resulting in cost-effective, streamlined business-critical services.
How a Business Services Approach to Service Delivery Helps IT Outsourcers Accelerate Successful Business Outcomes
Both open source platforms support multi-vendor application deployment, orchestration, and management. But while OpenStack may have found its niche, Kubernetes is becoming the dominant vehicle.
Why Kubernetes will deliver on the hype and avoid the OpenStack pitfalls
In addition to Incident Management, SL1 is certified for CMDB, Service Catalog, and Change Management workflows.