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Resource Type: Video

Avoid Business Service Impact and Lower MTTR

Ensuring optimal service performance in an ephemeral, hybrid environment comprised of legacy and modern apps is complex. It requires a deep understanding of how the app and IT components that make up a service interact with each other, and how they collectively impact service performance. ScienceLogic SL1 helps you avoid business service impact and lower… Continue reading Avoid Business Service Impact and Lower MTTR

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Avoid Business Service Impact and Lower MTTR

Adopting new technologies, acquiring new business units, or onboarding new customers is difficult due to unknown technology landscape and time required to manually discover and document the new IT estate. ScienceLogic SL1 helps onboard new technology faster, reduce operational costs, and minimize business risk.

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Onboard New Technologies & Customers with Speed & Agility

Multiple monitoring tools create event storms that overwhelm IT Operations and make finding the root cause like a needle in a haystack. ScienceLogic SL1 reduces event noise and accelerates MTTR through SL1 algorithms including de-duplication, topology suppression, and 3rd party correlation to filter out secondary events and quickly identify root cause​.

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Reduce Event/Incident Noise to Lower MTTR

Enterprises have significant gaps and overlaps in visibility across the data center, cloud, hybrid-cloud, & containers resulting in increased operational costs and conflicting sources of truth. ScienceLogic SL1 helps consolidate and minimize tools, maximizes cross-domain visibility, and reduces the total cost of ownership with a single platform.

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Eliminate Visibility Gaps while Driving Tool Consolidation

What are you planning to help clients with next? What’s going to be the next big thing, do you think? Michael Bateman (IT Lab): So I think a really interesting trend that we’re seeing right now, so it kind of bridges that gap before I talk about what might be coming next. Is we’re starting… Continue reading How IT Lab Helps Their Clients Achieve Digital Transformation

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How IT Lab Helps Their Clients Achieve Digital Transformation

There’s a lot of buzzwords around, in particular, digital transformation right now. In particular, what does it mean for you and your clients, or is it just a hype, in particular, for this buzzword? Leading on from that as well, what do you see the core challenges for your customers as well within this area?… Continue reading Logicalis Defines Digital Transformation

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Logicalis Defines Digital Transformation

Managed Service Providers must become agile to quickly support the latest ephemeral technologies as customers acquire, implement, and automate their adoption. Nigel Wilks, Head of Global Tooling, at Computacenter, shares their method of reducing the tooling landscape required to support these technologies while increasing their business service availability and reducing their cost to serve.

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Evolving the MSP Value Proposition  at Computacenter

The introduction of containerized micro-services and ephemeral cloud-based services in the enterprise dramatically increases the complexity of support for Managed Service Providers (MSP). In order to remain agile, keep pace with emerging technologies, and provide customers with valuable services, Telstra has evolved their own business model and technology platform to deliver the next generation MSP… Continue reading Evolving the MSP Value Proposition at Telstra

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Evolving the MSP Value Proposition at Telstra

Transforming the Value Added Reseller (VAR) into a Managed Service Provider (MSP) is no easy task. Not only does the company have to adopt internal structural changes to meet the market demands, but the Product Management & Product Marketing departments must be established. Realdolmen shares their transformational journey to provide customers with steadfast business services… Continue reading Transforming the Value Added Reseller with ScienceLogic SL1

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Transforming the Value Added Reseller with ScienceLogic SL1

To date, Incident Automation has been encumbered by the lack of accurate configuration and relationship data in the configuration management database (CMDB). In the ephemeral world of micro-service based applications and containerized workloads, this problem becomes infinitely more complex. ScienceLogic SL1 solves this problem by automatically discovering new incident management Configuration Items (CIs) as they are… Continue reading ScienceLogic SL1: Accelerate Automation— CMDB, Incident and more

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As a leader in AI for IT OPs (or AIOPs), ScienceLogic empowers intelligent, automated IT operations with actionable insights to predict and identify problems faster. Our technology eliminates the difficulty of managing complex, distributed IT services and help businesses fulfill the promise of IT automation and autonomic IT. The ScienceLogic AI Platform combines hybrid cloud monitoring solutions with tools for application monitoring, IT workflow automation, observability, network management, and more. Software for automated root cause analysis helps diagnose issues 10x faster and reduces mean time to repair. By combining multiple solutions on one platform, ScienceLogic enables IT tools consolidation for streamlined problem-solving and lower TCO. With ScienceLogic, customers can manage IT environments at speed, at scale, and in real-time.

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