Many organizations are not aware of all of the devices impacting their network. In fact, according to Gartner, 75% of CMDB deployments fail because they are not built to handle today’s huge volumes of frequently changing data. That’s why ScienceLogic automatically synchronizes the data in your configuration management database (CMDB) with your complex IT environment… Continue reading Achieve CMDB Accuracy With Real-time Sync of Monitored Environment
Resource Type: Video
Achieve CMDB Accuracy With Real-time Sync of Monitored Environment
Ensuring optimal service performance in an ephemeral, hybrid environment comprised of legacy and modern apps is complex. It requires a deep understanding of how the app and IT components that make up a service interact with each other, and how they collectively impact service performance. ScienceLogic SL1 helps you avoid business service impact and lower… Continue reading Avoid Business Service Impact and Lower MTTR
Avoid Business Service Impact and Lower MTTR
Adopting new technologies, acquiring new business units, or onboarding new customers is difficult due to unknown technology landscape and time required to manually discover and document the new IT estate. ScienceLogic SL1 helps onboard new technology faster, reduce operational costs, and minimize business risk.
Onboard New Technologies & Customers with Speed & Agility
Multiple monitoring tools create event storms that overwhelm IT Operations and make finding the root cause like a needle in a haystack. ScienceLogic SL1 reduces event noise and accelerates MTTR through SL1 algorithms including de-duplication, topology suppression, and 3rd party correlation to filter out secondary events and quickly identify root cause.
Reduce Event/Incident Noise to Lower MTTR
Enterprises have significant gaps and overlaps in visibility across the data center, cloud, hybrid-cloud, & containers resulting in increased operational costs and conflicting sources of truth. ScienceLogic SL1 helps consolidate and minimize tools, maximizes cross-domain visibility, and reduces the total cost of ownership with a single platform.
Eliminate Visibility Gaps while Driving Tool Consolidation
What are you planning to help clients with next? What’s going to be the next big thing, do you think? Michael Bateman (IT Lab): So I think a really interesting trend that we’re seeing right now, so it kind of bridges that gap before I talk about what might be coming next. Is we’re starting… Continue reading How IT Lab Helps Their Clients Achieve Digital Transformation
How IT Lab Helps Their Clients Achieve Digital Transformation
There’s a lot of buzzwords around, in particular, digital transformation right now. In particular, what does it mean for you and your clients, or is it just a hype, in particular, for this buzzword? Leading on from that as well, what do you see the core challenges for your customers as well within this area?… Continue reading Logicalis Defines Digital Transformation
Logicalis Defines Digital Transformation
Managed Service Providers must become agile to quickly support the latest ephemeral technologies as customers acquire, implement, and automate their adoption. Nigel Wilks, Head of Global Tooling, at Computacenter, shares their method of reducing the tooling landscape required to support these technologies while increasing their business service availability and reducing their cost to serve.
Evolving the MSP Value Proposition at Computacenter
The introduction of containerized micro-services and ephemeral cloud-based services in the enterprise dramatically increases the complexity of support for Managed Service Providers (MSP). In order to remain agile, keep pace with emerging technologies, and provide customers with valuable services, Telstra has evolved their own business model and technology platform to deliver the next generation MSP… Continue reading Evolving the MSP Value Proposition at Telstra
Evolving the MSP Value Proposition at Telstra
Transforming the Value Added Reseller (VAR) into a Managed Service Provider (MSP) is no easy task. Not only does the company have to adopt internal structural changes to meet the market demands, but the Product Management & Product Marketing departments must be established. Realdolmen shares their transformational journey to provide customers with steadfast business services… Continue reading Transforming the Value Added Reseller with ScienceLogic SL1