Service-centric operations demand more than observability, they demand understanding. The Juneau release of ScienceLogic Skylar One brings that understanding into sharp focus with greater clarity, intelligence, and ease-of-use for the IT and service operations teams who keep modern digital businesses running.

Engineering enhancements in this release of Skylar One (formerly SL1) make it even more accurate, more intuitive, and more aligned with the way operations teams actually work. For organizations moving toward a fully service-centric operating model, Juneau reflects a level of maturity and depth that strengthens decision-making, reduces noise, and turns observability into something far more valuable: operational understanding.

Seeing the Whole Picture: Topology and Context Get Sharper

One of the most significant advances in Juneau (version 12.5.1) lies in how Skylar One understands the structure of your environment. In a world defined by distributed architectures and hybrid everything, contextual awareness is the backbone of service-centric operations. When something goes wrong, context-driven visibility and automation determine how quickly a team can isolate the source of a failure, understand downstream service impact, and verify whether a change, component failure, or demand might be responsible.

With the Juneau release, Skylar One provides additional Layer 2 and Layer 3 relationship discovery options with greater accuracy. Linux servers, cloud edges, and other non-network endpoints now participate intelligently in dependency. Relationship detection is more precise, even when only one side of a connection reports data, identifying service-level dependencies even when the network isn’t perfectly observable.

The result is a dependency model and visualization operators can rely on. With more accurate and resilient relationships, troubleshooting is more efficient, root cause is clear, and automating is safter than ever before. Critical workflows from compliance checks to change validation, benefit from a model grounded in detected adjacency rather than inference.

Geographic Maps: Operational Awareness with Real-World Context

Digital operations stretch across datacenters, cloud regions, colocation facilities, retail locations, edge sites, and sometimes all the above at once. Geography has always been a key aspect of the operational story. With the Juneau release, Skylar One introduces Geographic Maps, a new way to translate operational health into real-world context.

Geographic Maps allows teams to see infrastructure and services projected directly onto their physical locations. Operators can easily determine whether issues are localized, regional, or indicative of broader systemic pressure. When devices or services start to degrade, teams can instantly see where the problem is concentrated and whether the pattern aligns with external factors such as cloud zone instability, weather events, carrier disruptions, or local environmental pressures.

Geographic Maps isn’t just a visualization layer; it’s a 3D world clarity layer. It creates a unified operational picture that gives leaders the command-center perspective they need to direct resources, communicate impact, and understand when regional events are influencing global operations. It is observability with a sense of place. And for globally distributed enterprises, that context can be the difference between guessing and knowing.

Digital Experience Monitoring: Observability From the User’s Point of View

Service-centric operations don’t end at infrastructure health; they end with user experience. With Juneau, Skylar One expands its Digital Experience Monitoring (DEM) capabilities to better capture the realities of end-to-end service journeys. Synthetic transactions are now more stable, more representative, and deeply integrated. Operators can validate performance not just through system metrics, but through signals that mirror what real users see.

This means degradations are detected before they become outages, performance is easier to interpret, and operational teams associate user-facing experience directly to underlying dependencies and discrete performance data. When a synthetic test detects application performance issues, Skylar One users can trace the symptom back into the service topology to reveal the actual source. Teams immediately understand whether it’s a network dependency, a container scaling issue, degraded storage, or an upstream API latency spike. DEM is more than yet another data point; it becomes a diagnostic lens that connects end-user experience to infrastructure truth.

Skylar One ensures that IT operations and customer-facing teams speak the same language when performance shifts, reducing confusion and closing the gap between internal and external perspectives. In an era where digital experience is the business, Juneau gives Skylar One the tools to measure and protect that experience more effectively.

Performance, Security, and Operational Stability

Some of the key improvements in the Juneau update are foundational. Legacy Python constraints have been removed, strengthening security and maintainability. Collector architecture enhancements reduce operational complexity, expand regulatory compliance, while also improving data performance up to 60%. Redesigned maintenance processes lower CPU and disk I/O consumption, resulting in faster processing, smoother upgrades, and predictable operations.

These foundation enhancements make Skylar One simpler to run, easier to scale, and cost-efficient over time. They reduce operational friction, shrink the platform’s resource footprint, and ensure foundation for growth for customers. Especially in environments measured in thousands or tens of thousands of devices.

A More Cohesive, Modern Experience

Juneau also continues the refinement of Skylar One’s user experience driven by Nexus Community user feedback. Event and service policy configuration has been redesigned to be more efficient and configuration less error prone. Device inventory management is more efficient. And the redesigned connector for Skylar AI now allows teams to configure the integration with intuitive validation and recovery logic, making it easy to access Skylar AI capabilities.

These experience improvements matter because service-centric operations rely on teams being able to move quickly and stay aligned, making cross-team collaboration easy. The result is a platform that supports faster decisions and fewer operational missteps.

Skylar One Juneau — Ready for You, Ready for Anything

With the Juneau release, Skylar One becomes an even more capable platform for service-centric operations — full stop. This release gives teams a more accurate understanding of interdependency between Business Service components, visualization of the geographic effects on operations, synthetic DEM monitoring of user experience, deeper relationship mapping, enhanced security and compliance, and faster, cleaner, lower cost operation.

Juneau is much more than a refinement of Skylar One. It raises the standard for what observability and operations platforms can deliver. We can’t wait to hear what “impossible” operations challenges you’ll solve next with ScienceLogic.

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