Resource Type: Customer Stories
Enablis Tunes MSP NetOps with Improved Service Visibility Boosting NPS 50%
IBM selected the ScienceLogic SL1 platform as a standard for their MultiCloud Management Services Offering after evaluating a number of leading solutions on the market. Together with ScienceLogic, IBM works with customers to identify opportunities to consolidate tools and reduce cost, streamline IT service management operations for improved delivery, and drive greater analytics and automation… Continue reading IBM MultiCloud Partnership
REMPREX Digitally Transforms Terminal Operations
There’s a lot of buzzwords around, in particular, digital transformation right now. In particular, what does it mean for you and your clients, or is it just a hype, in particular, for this buzzword? Leading on from that as well, what do you see the core challenges for your customers as well within this area?… Continue reading Logicalis Defines Digital Transformation
Logicalis Defines Digital Transformation
What are you planning to help clients with next? What’s going to be the next big thing, do you think? Michael Bateman (IT Lab): So I think a really interesting trend that we’re seeing right now, so it kind of bridges that gap before I talk about what might be coming next. Is we’re starting… Continue reading How IT Lab Helps Their Clients Achieve Digital Transformation
How IT Lab Helps Their Clients Achieve Digital Transformation
Managed Service Providers must become agile to quickly support the latest ephemeral technologies as customers acquire, implement, and automate their adoption. Nigel Wilks, Head of Global Tooling, at Computacenter, shares their method of reducing the tooling landscape required to support these technologies while increasing their business service availability and reducing their cost to serve.