ServiceNow
Smarter Way to Workflow
Santa Clara, CA
servicenow.com
Overview
ServiceNow is a cloud-based IT service management (ITSM) platform that delivers digital workflows to unlock employee productivity. ServiceNow enables employees to work the way they want to, not how software dictates they must. And customers can get what they need, when they need it.
Get more out of your ServiceNow investment with ScienceLogic SL1.
Use Cases
CMDB Management
Synch your CMDB in real time to your monitored environment for better accuracy and visibility.
Achieve CMDB AccuracyIncident Management
Enrich incidents with diagnostic
data, and automate the
incident management process.
Event Management
Automatically create, correlate
and send events from SL1 to ServiceNow
Change Management
Suppress events and
incidents during ServiceNow
maintenance windows.
Service Health & Impact Management
Synchronize dynamic service relationship data with ServiceNow for consistent service health monitoring and impact assessment.
Service Catalog Request Management
Automatically populate the CMDB,
and immediately monitor new
services and CIs.
Our Partnership
ServiceNow’s certification signifies that ScienceLogic has successfully completed a set of defined tests focused on integration interoperability, security, and performance. Certification ensures best practices are used in the design and implementation of ScienceLogic’s integration with ServiceNow.
ScienceLogic is certified to work with the following releases:
New York
Orlando
Paris
Work Smarter with Automated IT Workflows.
The ScienceLogic + ServiceNow certified integration shifts IT operations from human-assisted to automated operations. ScienceLogic SL1 PowerFlow enables intelligent, bi-directional communications between SL1 and ServiceNow to ensure real-time CMDB accuracy and promote fully automated IT operational workflows for incident management, change management, service impact management, and service catalog request management.
