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Auto-Initiate Fulfillment of Service Catalog Requests
CMDB
Manual, multi-tool processes produce incomplete and inaccurate CMDB data when new services are provisioned, thus leading to lengthy delays in onboarding new technologies.
SL1 increases agility, onboards new services faster, and drives more revenue by integrating service requests in the Service Desk with SL1 to automate discovery, population of CMDB, and immediately monitoring the new resources.