Program Enables New, Advanced Business-Centric Managed Services

Reston, Va. – June 7, 2018 –ScienceLogic, a leader in context-infused AIOps, providing IT operations with actionable insights from IT operational data, today announced a new Elite MSP tier for its ChannelLogic partner program. Elite MSP is a new program that includes joint marketing activities with top-tier MSP partners, helping them deliver advanced business-centric managed services based on the ScienceLogic SL1 platform.

The first round of MSPs to join the program, including ePLUS, Flexential, HOSTING, and TierPoint, are each enabled through the new, automated AIOps platform to offer a range of advanced services to customers. With the SL1 platform, MSPs can create new offerings that manage business services and applications, rather than focusing on infrastructure alone. MSPs are encouraged to join the program with the intent of creating services within their existing portfolio that include advanced offerings such as Managed AWS, Managed Azure and Monitoring-as-a-Service for multi-cloud and hybrid IT. ScienceLogic will feature these services on the ScienceLogic website and will also contribute to members marketing support and sponsorships at customer events, joint webinars and sales trainings.

Tricia Pattee, VP Product Management at HOSTING notes, “We deliver Infrastructure, OS, and Application monitoring on any device in any cloud. With ScienceLogic SL1, we now have a full view of the business applications our customers run on our infrastructure, providing a deeper understanding of where risks lie and allowing us to automatically and proactively address and mitigate them. ScienceLogic’s Elite MSP program is an accelerator for us to develop and market these capabilities so that our customers can realize significant business outcomes sooner and with greater reliability.”

According to Digital Enterprise Journal, 71 percent of respondents reported data collected by big data systems is not actionable. ScienceLogic’s SL1 enables MSPs to gain actionable insight from their customers’ operational data, empowering them to differentiate their services and grow revenues better than ever before.

“Our goal is to provide actionable insights for MSP operations teams, which in turn helps them transform their offerings with compelling new business-centric and application-centric managed services.” said ScienceLogic CEO Dave Link. “These are great opportunities for our partners and the Elite program helps them accelerate the introduction of these new services based around our platform.”

The Elite MSP designation is the top tier of the ScienceLogic ChannelLogic program, which authorizes solution providers to resell the new, industry-defining ScienceLogic platform. Elite MSPs can also resell to those customers who prefer to stand up and run their own ScienceLogic system. All ScienceLogic MSPs can also benefit from the existing MSP JumpStart program that helps MSPs define, deploy, market and sell new managed services based on the ScienceLogic platform. Further details on MSP JumpStart can be found at:

Additional Resources 

SL1 Landing Page

Blog: Why Are Managed Services so Difficult for MSPs?

Whitepaper: Building Application-Centric Managed Services with ScienceLogic SL1

About ScienceLogic

ScienceLogic is a leader in IT Operations Management, providing modern IT operations with actionable insights to resolve and predict problems faster in a digital, ephemeral world. Its solution sees everything across cloud and distributed architectures, contextualizes data through relationship mapping, and acts on this insight through integration and automation. Trusted by thousands of organizations, ScienceLogic’s technology was designed for the rigorous security requirements of United States Department of Defense, proven for scale by the world’s largest service providers, and optimized for the needs of large enterprises.

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Media Contact

Sage Communications (for ScienceLogic)
Brian Kelley