IT Service Management (ITSM) and IT Operations Management (ITOM) are nothing new. They’ve been around for a long time, but many of these legacy systems are outdated and disjointed. Data is often siloed, and the flow of information is nonexistent or clogged. The approaches IT has often taken to implement these practices have become antiquated, time consuming,… Continue reading Cherwell and ScienceLogic: Going Further with ITSM and ITOM
Solution: IT Workflow Automation
Cherwell and ScienceLogic: Going Further with ITSM and ITOM
Many organizations are not aware of all of the devices impacting their network. In fact, according to Gartner, 75% of CMDB deployments fail because they are not built to handle today’s huge volumes of frequently changing data. That’s why ScienceLogic automatically synchronizes the data in your configuration management database (CMDB) with your complex IT environment… Continue reading Achieve CMDB Accuracy With Real-time Sync of Monitored Environment
Achieve CMDB Accuracy With Real-time Sync of Monitored Environment
Adopting new technologies, acquiring new business units, or onboarding new customers is difficult due to unknown technology landscape and time required to manually discover and document the new IT estate. ScienceLogic SL1 helps onboard new technology faster, reduce operational costs, and minimize business risk.
Onboard New Technologies & Customers with Speed & Agility
Managed service providers (MSPs) are looking for ways to grow business while keeping costs low. And this requires the modernization and simplification of operations.
Fuel managed services revenue growth by transforming your managed service business.
NetDesign, a Danish managed service provider, and ScienceLogic want to build on their transatlantic partnership to help organizations digitally transform into a more agile, customer-centric business.
Softility: Tier 1 US City Digitally Transforms Operations & Citizens Services with AIOps
The introduction of containerized micro-services and ephemeral cloud-based services in the enterprise dramatically increases the complexity of support for Managed Service Providers (MSP). In order to remain agile, keep pace with emerging technologies, and provide customers with valuable services, Telstra has evolved their own business model and technology platform to deliver the next generation MSP… Continue reading Evolving the MSP Value Proposition at Telstra
Evolving the MSP Value Proposition at Telstra
Transforming the Value Added Reseller (VAR) into a Managed Service Provider (MSP) is no easy task. Not only does the company have to adopt internal structural changes to meet the market demands, but the Product Management & Product Marketing departments must be established. Realdolmen shares their transformational journey to provide customers with steadfast business services… Continue reading Transforming the Value Added Reseller with ScienceLogic SL1
Transforming the Value Added Reseller with ScienceLogic SL1
To date, Incident Automation has been encumbered by the lack of accurate configuration and relationship data in the configuration management database (CMDB). In the ephemeral world of micro-service based applications and containerized workloads, this problem becomes infinitely more complex. ScienceLogic SL1 solves this problem by automatically discovering new incident management Configuration Items (CIs) as they are… Continue reading ScienceLogic SL1: Accelerate Automation— CMDB, Incident and more
ScienceLogic SL1: Accelerate Automation— CMDB, Incident and more
There’s a lot of skepticism in the industry about what’s real with machine learning and AIOps. What intelligent automations can be applied to production workloads today? How do you drive changes without waiting for an event to happen? Opus Interactive demonstrates how they’ve combined ScienceLogic SL1’s infinite capabilities for data collection and powerful automation engine… Continue reading Opus Interactive Showcases Predictive Automations in Property Management