IT Ops Teams Lacking A Modernization Initiative Are Stifling Future Growth Legacy infrastructure and application monitoring tools are extremely prevalent today, but they continue to stifle business growth and hinder digital transformation. A recently conducted Forrester survey reveals that 86% of companies are using incomplete, legacy tools for infrastructure & application monitoring. Tools such as… Continue reading Forrester: Prevalence Of Legacy Tools Paralyzes Enterprises’ Ability To Innovate
Market Segment: MSP
Forrester: Prevalence Of Legacy Tools Paralyzes Enterprises’ Ability To Innovate
Empower your organization forward by adding context to your IT service modeling. Service modeling adoption in its various dimensions is defined by interdependencies—whether it’s a bidirectional integration between DDM and CMDB/CMS solutions, or the growing role of analytics and AIOps. Modern IT service modeling provides context for analytics, automation, monitoring, discovery, service catalogs, and other… Continue reading IT Service Modeling in the Age of Cloud and Containers
Automation, AI, and Analytics: Reinventing ITSM
IT’s adoption of automation has largely been ad hoc, attempting to address specific IT tasks and processes one at a time. Recently, digital transformation has brought strategic automation initiatives to the forefront. In “Data-Driven IT Automation: A Vision for the Modern CIO”, EMA analysts Dennis Drogseth and Dan Twing present the findings from 400 global… Continue reading EMA Report: How Automation Is Transforming IT for the Digital Age