Here at ScienceLogic, we’ve invested a lot of time, resources, and expertise into engineering our SL1 AIOps platform, widely recognized as the best on the market. And we keep pouring ourselves into the kind of innovations that meet the needs of IT operations teams around the world, managing some of the largest and most complex IT estates in the world. That is our mission and our passion, and it is why—beyond merely building great technology—we’ve assembled a team of excellent professionals to make sure our organization runs as well as our products, ensuring that we back every SL1 deployment with unparalleled customer service.
Recognized for Fourth Straight Year
That is why it is great to receive objective confirmation of our efforts from organizations that measure product and organizational performance at the junction of vendor and customer. Recently, TrustRadius recognized ScienceLogic with its 2023 Top Rated Award.
“For the fourth year in a row, ScienceLogic SL1 has won Top Rated Awards on TrustRadius,” said Megan Headley, VP of Research at TrustRadius. “ScienceLogic SL1 won Top Rated in eight categories:”
- AIOps;
- Observability;
- Event Monitoring;
- System Monitoring;
- Network Monitoring;
- IT Infrastructure Monitoring;
- IT Operations Analytics; and, Application Performance Management (APM).
These awards are based directly on customer feedback. Reviewers on TrustRadius appreciate ScienceLogic SL1’s AIOps platform for automatic incident resolution, alert filtering, and root cause analysis.”
Earning high ratings in these categories is important to us because they are functions that are fundamental to the way SL1 operates, and integral to the reasons that our customers rely on us to help manage their enterprises. Only by achieving comprehensive visibility and observability across the entire infrastructure—cloud, on-prem, and hybrid—and by ingesting accurate, real-time data from all configuration items can we perform the depth of monitoringthat our customers need to drive analytics to support advanced functions like IT process automations. Other lightweight software products might check a few boxes to claim a spot in the AIOps market, but SL1 stands apart as a true enterprise-grade AIOps platform that sets the industry standard.
Delivering an end-to-end AIOps and observability platform that enables efficiency, automation, and insight is paramount to helping our customers digitally transform their business and scale. It’s a significant honor to be recognized among TrustRadius’ Top Rated in 8 categories for the fourth year in a row. This is a rewarding testament of the positive impact we have made on our customers in our twenty years in business. We understand buyers have many options to choose from and will strive to go above and beyond to service and support their successful business outcomes. Dave Repczynski, SVP, Customer Experience
The Best Top Rated Because You Said So
TrustRadius makes their living understanding what customers need from their investments in technology and, importantly, what they think about the performance of the technology products they buy. They are the most trusted research and review platform for business leaders and technology decision makers to find and select the solutions they need to run their businesses and fulfill their missions.
Each month TrustRadius helps over a half million buyers make informed decisions by delivering verified, peer-based reviews and ratings at TrustRadius.com. Their insights and analysis help organizations to make informed decisions and to buy confidently with the support of comprehensive, vetted product information. Their reports are based entirely on reviews and sentiment. And that is why when TrustRadius says that ScienceLogic is the Top Performer for AIOps, observability, ITOps analytics, APM, and the rest, the compliment carries weight. It is not because we said so; it’s because organizations that use SL1 said so.
“One-Stop Solution: ScienceLogic SL1” A single tool that can be used to monitor, manage events, and manage incidents. Agentless monitoring is an added advantage where most of the other monitoring tools in the market need agents to perform monitoring. Root cause analysis, automated run book automation, and builds its own dynamic applications to customize any tools or application monitoring system. Santhana Krishnan Janakiraman, Trianz IT and Cloud Solutions Pvt. Ltd.
Continuing to Earn Your Trust
We are grateful to our customers for putting their trust in us, and grateful to TrustRadius for doing the hard work of talking to customers about their experiences with SL1 and our team. And we recognize that the work is not done. As we always strive to do, we will endeavor to maintain our privileged position by executing against a plan of continuous improvement and innovation. In 2022 we established and furthered vital technology partnerships and made key acquisitions in order to develop new capabilities that meet the needs of those managing today’s enterprises. We will continue to do more of the same in 2023.
