ScienceLogic Wins TrustRadius’s 2025 Buyer’s Choice Award 

At ScienceLogic, we’re dedicated to leveraging innovation to enhance customer satisfaction. Our mission is to transform the complexity of IT operations into a streamlined and straightforward workflow, empowering our customers to focus on what matters most. We’re thrilled to see this commitment recognized with the 2025 TrustRadius “Buyer’s Choice” Award (formerly the “Best of” Awards), a distinction we previously received in 2022 and 2023. This honor reaffirms that our efforts are making a difference, and it motivates us to continue pushing the boundaries of innovation to serve our clients even better. 

This recognition, chosen by the very customers we serve, highlights the trust and satisfaction we’ve cultivated with ScienceLogic users and is a testament to the hard work of every team member who strives daily to drive innovation. More importantly, this award reaffirms that we are on the right path when it comes to delivering the innovative services our clients need.  

Just this year, we’ve charted a new path forward for the next generation of AIOps: Autonomic IT. Backed by key industry research, we delivered impactful updates to the ScienceLogic AI Platform and released the first component of the Skylar AI suite to help our customers realize their journeys towards this autonomous business state. We also launched the Nexus online community to give our customers a forum to grow, collaborate, and learn together. Knowing that the roadmap we’ve been working towards for the past several years truly resonates with our customers inspires us to keep pushing forward with fresh ideas and customer-focused solutions. 

Previously, the “Best Of” Awards included winning statistics on the products’ best features, best relationships, and best value for price, considering aggregate sentiment across these key insight areas. This year, TrustRadius rolled these specifications into the “Buyer’s Choice” Award. To be eligible, 75% of reviewers must select the vendor for best capabilities, best value for price, and best customer relationship. 

“For ScienceLogic, the ‘Buyer’s Choice’ Award is welcomed reassurance that we continue to lead within the AIOps space,” Wendy Wooley, VP Customer Experience and Strategic Programs, said. “While we’ve seen the impact of our platform—evidenced by a 75% reduction in manual work and $2.5 million in costs avoided—it’s always exciting to get more proof points that speak to our positive impact, especially through such a highly trusted research and review platform. The fact that our customers continue to praise our features, value, and relationship as some of the best shows our commitment to continuously improving our product based on customer feedback to maintain our leadership position.” 

Sumit Behera, a Linux administrator at Kyndryl, an IT company with over 10,000 employees, was one of the many positive reviews that ScienceLogic received on TrustRadius. “We use the ScienceLogic AI Platform so much, for monitoring, for maintenance, for collector verification, it just stands out every time,” he said. “Compared to any other tool, this tool stands out everywhere… I would love to recommend this tool to anyone inside or outside my organization and I am sure they will definitely love it.” 

Recognition as a 2025 “Buyers Choice” award winner would not have been possible without the invaluable feedback and support from our loyal customers. Every review, suggestion, and shared experience helps us grow and shape our product portfolio to meet real and emerging needs. We’re thankful for the strong relationships we’ve built with our community. Moving forward, we are more inspired than ever to raise the bar, deliver more value, and continue on this path that meets our clients’ evolving needs.