ScienceLogic Wins “AI Breakthrough Award” for Best AIOps Platform 

ScienceLogic, a leader in automated IT infrastructure monitoring and AIOps, has won the “Best AIOps Platform” award in the seventh annual AI Breakthrough Awards! Run by Tech Breakthrough, a leading market intelligence and recognition platform for today’s most competitive global technology markets, the awards highlight some of the world’s most innovative artificial intelligence (AI) companies, technologies, and products. 

A powerhouse AIOps solution, ScienceLogic’s platform breaks through the crowded AI landscape and traditional single-stack or fixed monitoring to provide comprehensive IT infrastructure monitoring and full-stack visibility across multi-cloud and distributed architectures.  

With the SL1 platform, IT operations (ITOps) teams can close visibility gaps, resolve issues sooner, and support business innovation. This enables organizations to realize the full potential of AIOps and easily keep pace with the rapidly changing demands of the digital business, power new services, and deliver a consistent and reliable customer experience. 

All AI Breakthrough Awards nominations were judged on six criteria: innovation, performance, ease of use, functionality, value, and impact – all areas in which ScienceLogic stands apart: 

The SL1 Platform’s Breakthrough Capabilities and Outcomes 

The ScienceLogic platform leverages AI and machine learning (ML) techniques to learn from customer IT environments and provide actionable insights. It reviews information collected from across the cloud environment to uncover human-friendly insights into system health and creates easy-to-understand analysis that all levels of IT professionals can use to take action.  

Some of the benefits ITOps and the business can realize include: 

  • Faster MTTR: AI and ML-driven root cause analysis is baked into the platform and coupled with automation to deliver support for improved mean time to repair (MTTR) and self-healing services.  
  • Powerful collaboration integrations: With integrations to Slack, WebEx, and other collaboration systems, the ScienceLogic platform sets the industry standard for engaging and coordinating action across multiple teams, ensuring issues can be quickly resolved.  
  • Understand system health within a service context: The platform also applies generative AI and ML algorithms to proactively detect rare or anomalous service behavior and further correlate those anomalies and events with service context to automatically cut through the noise and uncover critical issues and diagnose root cause up to 10x faster.   
  • Guided and automated remediation: The platform’s insights also incorporate recommended resolutions that can be automated, offloading these issues from human operators and allowing IT — and, by extension, the business — to run more efficiently.  
  • Fully extensible: ScienceLogic also offers a no-code toolkit that enables DevOps teams to quickly build or customize PowerPacks – monitoring templates that automatically discover and connect unique devices, services, and applications for global visibility and real-time monitoring of new assets as the business gross.  

Overall, ScienceLogic’s platform applies global observability, advanced AI insights, and automation in a single, intuitive user interface to deliver powerful AIOps capabilities and enables organizations to do more with less.  

Realize Extraordinary Outcomes 

Unmatched by any other solution, ScienceLogic breaks through the crowded AI landscape to deliver extraordinary IT operational outcomes, including: 

  • Reducing IT complexity and costs by up to 50%. 
  • Providing 100% cloud visibility. 
  • 10x faster root cause analysis with 95% accuracy. 
  • Improving MTTR by 60%. 
  • Reducing troubleshooting time from 24 hours to just five minutes with incident resolution automation 
  • 90% reduction in manual effort. 
  • Reducing incidents by nearly 15% with proactive observability insights. 

Breaking Through to Autonomic IT 

The ScienceLogic platform is industry-recognized for enabling businesses to leverage AI for exceptional efficiency and agility in IT operations. It also removes barriers to achieving Autonomic IT 

Unlike other AIOps solutions that only provide semi-autonomous capabilities, the SL1 platform goes beyond to accelerate the journey to Autonomic IT. 

Autonomic IT is the realization of the vision of a machine-driven, automated business that is self-aware and self-healing, one that intelligently guides and advises humans on how to maintain the most optimized and efficient IT estate possible. A state where IT operations are continuous: always available, always responsive, always seamless, always delivering what organizations – and their customers – need. This is Autonomic IT. 

The SL1 platform helps organizations realize AIOps’s true potential by supporting this journey to fully automated, autonomic network operations – truly setting it apart in the crowded AI industry. 

Learn more about the AI Breakthrough Awards and the award-winning SL1 platform.

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