Market Segment: Public Sector

The modern enterprise is continually growing, evolving, and increasing in complexity of operations. As new products, services, and ways of leveraging technologies are introduced to the IT estate, they affect the performance of downstream systems in ways that are sometimes subtle, but that accumulate over time. That is known as technical debt. Organizations have evolved… Continue reading Modernizing IT & Reducing Technical Debt

Today’s enterprise technology environment is fast-moving and complex, demanding much from the resources and teams supporting it. Because an organization’s employees, customers, and partners rely on IT services, the goal of IT operations is to establish and maintain technology infrastructure to automate the delivery of fast, efficient, and available information and services. To that end,… Continue reading Adopting A Total Experience Framework