Managed Service Providers must become agile to quickly support the latest ephemeral technologies as customers acquire, implement, and automate their adoption. Nigel Wilks, Head of Global Tooling, at Computacenter, shares their method of reducing the tooling landscape required to support these technologies while increasing their business service availability and reducing their cost to serve.
Industry: High-Tech
Evolving the MSP Value Proposition at Computacenter
NetDesign, a Danish managed service provider, and ScienceLogic want to build on their transatlantic partnership to help organizations digitally transform into a more agile, customer-centric business.
Working Smarter, Not Harder, NetDesign Partners With ScienceLogic
Transforming the Value Added Reseller (VAR) into a Managed Service Provider (MSP) is no easy task. Not only does the company have to adopt internal structural changes to meet the market demands, but the Product Management & Product Marketing departments must be established. Realdolmen shares their transformational journey to provide customers with steadfast business services… Continue reading Transforming the Value Added Reseller with ScienceLogic SL1
Transforming the Value Added Reseller with ScienceLogic SL1
The race is on for managed service providers to stand out from the crowd. If you’re an MSP, one effective strategy is to offer your customers compelling IT management services. Read the white paper, Build Your Managed Services Business with ScienceLogic, to learn how the IT infrastructure monitoring and management platform allows you to create… Continue reading Build Your Managed Services Business with ScienceLogic
Build Your Managed Services Business with ScienceLogic
There’s a lot of skepticism in the industry about what’s real with machine learning and AIOps. What intelligent automations can be applied to production workloads today? How do you drive changes without waiting for an event to happen? Opus Interactive demonstrates how they’ve combined ScienceLogic SL1’s infinite capabilities for data collection and powerful automation engine… Continue reading Opus Interactive Showcases Predictive Automations in Property Management
Opus Interactive Showcases Predictive Automations in Property Management
It’s All About the Data According to Digital Enterprise Journal over 70 percent of the operational data available to IT Ops teams is not actionable. The mandate for IT operations to continually deliver a resilient and fulfilling digital experience is at an all-time high. Faced with increasing pressures from customers and competitors alike, organizations are… Continue reading AIOps: A Guide to Operational Readiness