5 Ways Autonomic IT Empowers Elevated IT and Business Performance
By Michael Nappi, Chief Product Officer
Digital transformation is happening at a rapid pace. Customers demand always-on, always-mobile, instantly available experiences, while businesses look to modernize for increased productivity, responsiveness, and profitability.
Amid this constant change and increasing pressure to achieve more with limited resources, IT teams struggle to keep pace, weighed down by legacy tools and operational processes that no longer scale.
These realities force many businesses to consider the following questions:
- How can my IT teams see, understand, and act on business impacting performance issues more quickly?
- How can I liberate IT to focus on higher value business initiatives vs. constantly doing repetitive, manual tasks?
- How can IT and the business collaborate more effectively?
Automation and AI can help to solve these challenges, yet technology leaders often struggle to adopt these technologies or scale them sufficiently to achieve needed business outcomes.
ScienceLogic offers a unique approach to these challenges. The SL1 platform goes beyond AI and automation to enable businesses to realize “autonomic IT” – an IT operational state that self-monitors, optimizes, and even heals technology issues as they are encountered. SL1 combines comprehensive and authoritative data, AI, and automation across every area of observability, analytics, and remediation.
With the technology infrastructure essentially running itself – at scale and across thousands of hybrid devices – IT can elevate their focus and deliver improved response and services to the business.
Here are five business and technological outcomes businesses can expect from autonomic IT:
Optimize cost and operational agility
A consolidated view of IT infrastructure and operations for clear, actionable insight empowers businesses to lower costs and improve efficiency. By leveraging SL1, IT teams can resolve issues more quickly (SL1 boasts 60% faster mean time to repair and downtime avoidance), improve the speed of operations, and maximize existing assets. The result is faster time-to-value, improved EBITDA, and more satisfied customers.
For example, ScienceLogic client, Cisco, triaged 175k incidents with 50% resolved without human intervention and reduced mean time to repair (MTTR) from several hours to minutes.
Improve the profitability of your core business
Because SL1 consolidates tools and drives automated actions, it provides XSPs with unparalleled flexibility to reduce operating expenses. This frees up capital to build new value-added service offerings and recurring revenue streams, all while creating better customer outcomes.
Align IT with business impact
Overwhelming IT complexity and operational silos can hamper visibility into system-wide performance. SL1 overcomes visibility gaps by connecting intelligence across the organization to clarify and improve infrastructural and operational performance. SL1 integrates with over 5,000 physical and virtual data sources for 100% visibility of IT assets from edge to cloud.
With SL1, organizations gain a complete picture of business performance from every part of the hybrid enterprise for a true understanding of how critical systems, services, and applications are delivering value to the business. With heightened visibility into IT operations, enterprise and technology leaders can make informed, proactive decisions to drive business advantage.
Power IT and business acceleration
ScienceLogic’s AI-driven platform applies automation as a business-first approach. SL1’s automated workflows help drive productivity and minimize burnout for skilled IT professionals, while providing opportunities to upskill newer and entry-level engineers by enabling them to do more without the need for deep coding knowledge. With this advanced workforce, businesses can adapt to market shifts and customer and user needs at speed, as they happen.
Mitigate risk, fortify compliance
Complete visibility, detection, and remediation of your IT estate, means that organizations can streamline compliance efforts and swiftly generate audit-ready reports with ease. Plus, ScienceLogic’s AI can understand root causes and spot potential issues before they happen to help minimize business disruption, downtime, and risk.
Go Beyond with Autonomic IT
ScienceLogic is delivering the next wave of digital business transformation with its latest technology. More than just monitoring and automation, the SL1 platform enables autonomic IT by delivering global visibility, advanced AI insights, and automation in a complete package. With a self-healing and optimized IT ecosystem, ITOps teams can now run smoother and act faster. At the same time, business outcomes are significantly improved through radically increased IT efficiency and agility.
In the end, SL1 helps deploy humans to where they’re needed most – innovating new solutions, engaging with customers, and accelerating business growth.
Ready to learn more? Take a product tour or request a demo today.
