Resource Type: Customer Stories
How First National Bank South Africa Leads a Transformational Race to a Modern Digital Bank
How First National Bank South Africa Leads a Transformational Race to a Modern Digital Bank
ScienceLogic Pathfinders Customer Success Honorees
The Cisco Technical Assistance Center (TAC) has over 11,000 engineers handling 2.2 million Service Requests (analogous to incidents or support cases) a year. Although 44% of them are resolved in one day or less, many take longer because they involve log analysis to determine the root cause. This not only impacts the time a case remains… Continue reading How Cisco uses Zebrium ML to Analyze Logs for Root Cause
Trace3 and ScienceLogic Achieving Joint Customer Wins
As the breadth and complexity of IT environments continue to grow, organizations face mounting challenges when maintaining infrastructure that is essential for driving business results. This means simplifying tools and adapting AIOps practices to transform from reactive to proactive to predictive. Capgemini, a global systems integrator, set out to do just that by overcoming these… Continue reading The Total Economic Impact of ScienceLogic SL1 For Capgemini