The introduction of containerized micro-services and ephemeral cloud-based services in the enterprise dramatically increases the complexity of support for Managed Service Providers (MSP). In order to remain agile, keep pace with emerging technologies, and provide customers with valuable services, Telstra has evolved their own business model and technology platform to deliver the next generation MSP… Continue reading Evolving the MSP Value Proposition at Telstra
Region: APAC
Evolving the MSP Value Proposition at Telstra
The race is on for managed service providers to stand out from the crowd. If you’re an MSP, one effective strategy is to offer your customers compelling IT management services. Read the white paper, Build Your Managed Services Business with ScienceLogic, to learn how the IT infrastructure monitoring and management platform allows you to create… Continue reading Build Your Managed Services Business with ScienceLogic
Build Your Managed Services Business with ScienceLogic
It’s All About the Data According to Digital Enterprise Journal over 70 percent of the operational data available to IT Ops teams is not actionable. The mandate for IT operations to continually deliver a resilient and fulfilling digital experience is at an all-time high. Faced with increasing pressures from customers and competitors alike, organizations are… Continue reading AIOps: A Guide to Operational Readiness
Telstra Improves Customer Support Productivity Through Automation with ScienceLogic
How Enterprises and Service Providers of All Sizes Rely on ScienceLogic for Cisco Network Monitoring Executive Summary Powerful out-of-the-box, yet easily customizable for customer-specific operational policies, ScienceLogic is a cost-efficient, scalable, and highly flexible monitoring platform for your growing Cisco network. Customers using ScienceLogic for Cisco network monitoring run the gamut from midsized companies with… Continue reading ScienceLogic Monitoring for Cisco