data

Overview

Cherwell is an IT Service Management (ITSM) platform that improves service experiences across the entire organization through integrated, adaptable technology so that companies can create measurable digital service transformation faster.

Together, ScienceLogic and Cherwell provide users with a tightly integrated, complementary solution that combines ITSM and IT Operations Monitoring (ITOM)—improving visibility and data consistency, enabling more advanced automation and intelligence across IT teams, and creating even greater value for the business and customers.

Getting More Out of Your Cherwell Investment With ScienceLogic

CMDB Management

Improve accuracy and visibility with real-time CMBD sync to understand service impact and automate IT workflows

Achieve CMDB Accuracy

Incident Management

Resolve incidents faster with automated incident creation and enrichment.

Manage Incidents Better

Change Management

Suppress events and incidents during scheduled maintenance windows.

Reduce Event Noise
SL1

Our Partnership

Integrating SL1 with Cherwell speeds up the time to value with Cherwell deployments by eliminating steps typically required to populate and manually reconcile the CMDB, ultimately providing better data that drives ITSM workflows like incident, problem, service catalog, and change management.

Access on Cherwell Marketplace

Work Smarter with automated IT workflows.

The ScienceLogic + Cherwell integration shifts IT operations from human-assisted to automated operations. ScienceLogic SL1 PowerFlow enables intelligent, bi-directional communications between SL1 and Cherwell to ensure real-time CMDB accuracy and promote fully automated IT operational workflows for incident management and change management.

cherwell

"One of the many strengths we leverage in ScienceLogic is to perform several automated tasks that do event management, data collection, and status updates for incident creation and data collection for decision making."

Experience the difference.

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