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TalkingLogic Episode 2: Application Performance Monitoring (APM)

When APM Brings Value to Enterprise IT (& When It Doesn’t)

Application performance management (APM) is a hot topic right now. Cisco’s recent acquisition of APM darling AppDynamics has refocused attention on this specialized type of monitoring and management. How exactly does APM help an organization, and when would a business choose to invest in this technology? Are there any situations where APM doesn’t make sense?

Meet Russ Elsner from ScienceLogic’s CTO Office

Russ Elsner, from the Office of the CTO at ScienceLogic, answers those questions in this second episode of the TalkingLogic podcast. He starts by looking at the reasons behind and questions raised by Cisco’s purchase of AppDynamics—why is an infrastructure business branching into the APM field? He follows up with a discussion of what APM actually means to different organizations, and for whom it offers the most benefits.

Russ’ preferred way of looking at APM is through the Gartner model—agent-based monitoring that sits inside the operating system and provides code-level performance, tracing, application mapping, and tracking. He explains that APM makes most sense for organizations that actually require code-level visibility. Companies that have either developed many custom applications, or who actually place high importance on understanding how code executes and functions in a production environment, and what that means to business-critical, revenue generating, bespoke applications.

The Changing Needs of IT Monitoring

This is all supported by historic context and how our view of IT monitoring and management is changing. We’re moving from a siloed, infrastructure/network monitoring view to a much more holistic approach. It’s critically important not just to understand the effectiveness, speed, and durability of the code itself, but also the infrastructure and the IT assets an application is using.

That means approaching monitoring in both breadth and depth.

  • Breadth means the view across your network and infrastructure as a whole (and any impact on applications from underlying infrastructure issues)
  • Depth means taking a “top-down” approach to individual applications, their business function, and the environment in which they operate

When you bring those to areas together, you have the foundation of an efficient, effective IT service, and get one view across your entire IT environment. It’s the most cost-effective, elegant, and smart way of doing things.

Russ finishes the podcast by talking about ScienceLogic’s acquisition of AppFirst. This gives ScienceLogic clients the ability to integrate powerful APM into their overall monitoring solutions. They can get a complete view for every aspect of IT service delivery across their whole organization.

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