- Why ScienceLogic
- Main Menu
- Why ScienceLogic
Why ScienceLogic
See why our AI Platform fuels innovation for top-tier organizations.
- Why ScienceLogic
- Customer Enablement
- Trust Center
- Technology Partners
- Pricing
- Contact Us
- Product ToursSee ScienceLogic in actionTake a Tour
Experience the platform and use cases first-hand.
- Platform
- Main Menu
- Platform
Platform
Simplified. Modular-based. Efficient. AI-Enabled.
- Platform Modules
- Core Technologies
- Platform Overview
- Free TrialTake SL1 for a SpinStart Your Trial
Feel the power of AI-Driven Observability with a 14-day trial.
- Solutions
- Main Menu
- Solutions
Solutions
From automating workflows to reducing MTTR, there's a solution for your use case.
- By Industry
- By Use Case
- By Initiative
- Explore All Solutions
- Analyst ReportThe Gartner® Magic Quadrant™ for Observability PlatformsRead the Report
See why ScienceLogic was named a Visionary.
- Learn
- Main Menu
- Learn
Learn
Catalyze and automate essential operations throughout the organization with these insights.
- Blog
- Community
- Resources
- Events
- Podcasts
- Platform Tours
- Free Trial
- Customer Success Stories
- Training & Certification
- Explore All Resources
- WebinarBeyond Observability: Redefining IT Operations with ScienceLogicSave Your Seat
Start your journey into modern IT operations.
August 7, 2025
- Company
- Main Menu
- Company
Company
We’re on a mission to make your IT team’s lives easier and your customers happier.
- About Us
- Careers
- Newsroom
- Leadership
- Contact Us
- User ConferenceNexus Live 2025Learn More
A one-of-a-kind connection that brings the ScienceLogic community together for three days to share knowledge and network.
October 7-9, 2025
Automating Case Management to Resolve Cases Faster
When problems occur, IT Operations must often address a recurring challenge first: wasted time. Before they can resolve the actual issue, they must manually collect critical diagnostic data from a variety of tools, open tickets, and finally route fully populated incidents details to the correct team for resolution. These delays extend service outages, increase operational costs, and worst, frustrate customers. In this video you’ll learn how ScienceLogic SL1 shrinks MTTR by automatically opening tickets, populating critical troubleshooting details, and route them to the right person at the right time.