I&O is shifting from device to service-centric monitoring and observability to understand and avoid critical service-impacting outages. This shift lays the foundation for intelligence-driven automations resulting in increased agility, superior customer, and employee experiences. But in this rapidly transforming digital world, how is one supposed to establish—and maintain— real-time service visibility across a mix of legacy, modern, and hybrid cloud environments?
In this session, you will learn to:
- Accelerate root cause analysis to improve customer and employee experiences.
- Lay the groundwork for intelligence-driven automated I&O or AIOps.
- Understand the impact of application and infrastructure on business outcomes.