Notification and collaboration tools have become incredibly useful. They’ve also never been more numerous. You’re likely running an incident notification service desk tool like OpsGenie, PagerDuty, or xMatters, plus a collaboration tool like Microsoft Teams or Slack. You may even be running several. The trick is getting them to work together to ensure critical operations details aren’t lost. In this video, you’ll learn how automated notification workflows keep all your service desk and collaboration tools in sync, and stakeholders abreast of critical issues wherever they are. You’ll also discover how ScienceLogic SL1 connects your entire incident management ecosystem, including ITSM tools and CMDBs like ServiceNow and Cherwell too.
