ScienceLogic Pricing Benefits
Take the mystery out of pricing, and buy only what your business demands. You already have your hands full juggling an increasing set of ITOps tools, managing a dynamic hybrid cloud environment, innovating to grow your business—all while trying to meet customer expectations. With ScienceLogic, you can drive the right outcomes at the right time for you and your business with cost certainty.
With our pricing, you get:Flexibility: Choose what fits your business needs no matter where you are on your journey to AIOps. Predictability: Innovate, grow, and scale predictably as you progress towards automated intelligent operations. Transparency: Better understand the value you are getting. Get real-time usage reports to eliminate surprises in your billing invoice.
Solutions to Fuel Your AIOps Journey
ScienceLogic offers four simple solutions that seamlessly adapt as you mature your IT operations.
Optimize IT service performance.
Reduce costs associated with incident and CMDB management.
Optimize business service performance for critical apps.
Reduce time and cost of troubleshooting incidents.
Optimize business operations for all apps and infra.
Proactively avoid issues with intelligent automation.
Compare plan features.
Gain added value with each solution to keep up with growing business complexities.
|App Monitoring||Synthetics||Synthetics||+APM integration||+Agent-based|
|Full-stack Topology Model||Single technology infrastructure||+Cross-technology infrastructure||+Application||+Agent-based application|
|Topology-Driven Event Correlation & Suppression|
|Business Services: Health, Availability & Risk|
|Packaged & Configurable Automation||2||15+||300+|
|Incident Management||Event forwarding||+Incident automation||+Applications|
|Build Your Own (BYO) PowerPacks||Monitoring||+Automation & sync||+Low code/ no code|
|Dashboards and Reporting|
|Support||Business hours online||+24×7 phone||+Upgrade health checks||+Dedicated support line|
|Customer Success||By request||Regular checks||High touch||White glove|
Frequently Asked Questions
How are these pricing solutions billed? What is the billing unit?
Pricing solutions are billed by ‘nodes’. An infrastructure node, available with the Base and Standard packages, is any physical or virtual resources that is monitored for performance, configuration, fault/availability, or environmental information. Examples are network router, storage system, server, virtual machine, compute, cloud, and UC/Video equipment. An application node, available with Advanced and Premium solutions, includes physical or virtual resources where application software is running and is being monitored. Examples are application/Web/database servers and containers, applications like SAP, Microsoft applications, and any application node that is collected via application performance monitoring (APM) tools.
What kind of metrics do you collect?
ScienceLogic’s platform supports the collection and representation of a wide variety of data points such as: fault-availability, infrastructure and app performance, user experience metrics (real and synthetic), events, UC call detail records, capacity utilization, config settings, CI/Asset, third-party APM, logs, IoT, and more.
Do you charge for containers, serverless, and other short-lived resources?
Yes. Pricing is available for highly elastic architectures that include containers and serverless resources. Contact us to learn more.
How do you charge for seasonal or other usage bursts?
While ScienceLogic creates ample room for customers to expand their usage to address unforeseen or planned spikes in usage, for billing purposes, usage is averaged over several units of time such as hour, day, week, and month to even out the usage over the subscription period and minimize impact on the customer’s invoice.
What are the Disaster Recovery and High Availability options?
High Availability (HA) is included in all the ScienceLogic SL1 platform solution pricing. Disaster Recovery is available at additional cost.
Where do agents fit in with the pricing model?
Agents are one collection method. We don’t charge for agents, only for the node being monitored.
What deployment options do you offer?
We offer the following deployment options: On-premises, private or public cloud, SaaS, or hybrid of any or all.
What types of licenses do you offer?
Subscription licenses are available for on-premises, cloud, and SaaS.
Perpetual licenses are also available for on-premises deployments.
Do you offer volume discounts?
Yes–please contact us for a custom quote.
Find the right solution.
Ensure that your digital services perform to customer expectations. Manage IT environments–at speed, at scale, and in real time. Please fill out the form, and a ScienceLogic representative will help you find the right solution to meet your needs.
I like this packaging because it looks like a maturity model. It gives me and my management team a path for where we need to go.
I love the closed-loop solutions. You are now elevating ScienceLogic to be about solutions and not product – and we do solution demos.