News Roundup, January 28: What’s Happening in AIOps, ITOps, and IT Monitoring
On this day, we celebrate National Data Privacy Day. More than 50 countries participate by reminding us of the importance of clean and secure data. While updating your passwords, enjoy the latest news in AIOps, ITOps, and IT infrastructure monitoring.
1. ScienceLogic 2022 predictions: reach AIOps maturity in 2022, transform the IT estate by 2025.
ScienceLogic’s own Rajiv Patnam, VP of Global Solutions, discussed important AIOps observations for 2022 in vmblog.com.
At the end of 2020, many expected the pressures of the pandemic to accelerate AIOps adoption in 2021. They were half-right, especially when AIOps customers were half-ready. While the shift to extended remote and hybrid work underscored the need to automate IT operations, many organizations learned the hard way: Adopting AIOps without the requisite data and organizational maturity can hinder progress toward full implementation.
Despite its growing pains, AIOps will be the industry standard for IT operations within five years. In 2022, organizations that invest in evolving to AIOps maturity in the long term will be positioned at the forefront of data and cloud management — even if the process cannot yet meet short-term needs. At the same time, AIOps providers must orient solutions to empower practitioners with accessible, actionable intelligence while demonstrating value to business leaders through clear visibility across the IT estate.
A successful pathway to AIOps maturity must focus on maximizing visibility and actionability to better support IT management professionals, integrating IT operations into core business objectives and functionalities and drawing on lessons learned in 2021 to anticipate challenges ahead.
2. The US Department of Energy is transforming AI.
An article in Forbes.com details how the US Department of Energy continues to be a federal agency that does not shy away from technology, science, and innovation—embracing AIOps to move forward.
The DOE established the Artificial Intelligence and Technology (AITO) office to help transform the DOE into a world leading AI enterprise by accelerating the research, development, delivery, and adoption of AI. AITO is maximizing the impacts of AI through strategic coordination, planning, and customer service excellence while leveraging data and transformative technologies to help advance the agency’s core missions.
According to Pamela Isom, Director of AITO, “While analytics may be a starting or entry point for AI, we apply all three (analytics, automation, and AI) to provide the greatest impacts of responsible recommendations and credible decision-making. There are opportunities to improve some fundamentals so that AIOps advances DevSecOps concepts with integrated AI assurances, and through the capabilities (analytics, automation, and AI) there are significant opportunities to enhance inter-agency collaboration for shared decision making.”
3. Being cloud-native will be critical in 2022.
BusinessWorld expounds upon some vital cloud trends for this year. The cloud is emerging as a catalyst for business enterprises to innovate and gain a competitive advantage. According to Gartner, global cloud computing spending will exceed $480 billion in 2022, up from $396 billion in 2021.
As we go into 2022, here are some of the important cloud trends we will see:
- Becoming a digital native, cloud-first enterprise will be a priority
- Rise of hybrid multi-cloud
- Workflow-based automation
- Enterprise asset management
- Risk, compliance, and operational resilience
- Low code and no code
- AI for IT operations
- Sustainable operations
Even though enterprises have been investing in cloud computing over the years, the last two years have significantly raised the stakes. Going cloud-native has become an imperative. Optimized cloud computing practices will separate the winners from the have-been.
4. ScienceLogic is on a hiring spree with plans to add 200+ positions. Check them out.
This article in builtin.com goes into the new, exciting positions that ScienceLogic has available across all departments. After an impressive 30 percent year-over-year growth in revenue totaling $100 million in 2021, IT software firm ScienceLogic is starting the New Year with a massive hiring spree.
ScienceLogic Head of HR George Rau attributes much of the company’s growth to its strong retention rates. According to him, ScienceLogic employees stay at the company because of its people-first culture and supportive environment.
“We acknowledge that work is a subset of life. … When you treat people like people — when you treat them with respect — you get 110 percent back,” Rau told Built In in an interview, adding that CEO David Link is a big proponent of work-life balance. “One of the big reasons I love working for [David Link] is that he’s very supportive.”
In addition to a people-first mindset, the company offers robust health and wellness programs as part of its employee benefits including a new mental health program, unlimited PTO, parental leave, fitness subsidies, an FSA and more. In the meantime, ScienceLogic is actively hiring dozens of roles spanning finance, sales, engineering, operations, product, and design.
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