Forrester Research expert analyst, Sophia Vargas, and ScienceLogic experts answered questions around cloud migration in a recent webinar. The top five discussion topics are summarized below.
What should I do to be more strategic around cloud services?
There are many drivers influencing cloud strategy, including:
- Adopting a “cloud first” mentality by looking at migrating workflows and apps and what those migrations can bring to the business
- Minimizing downtime and improving customer experience because traditional disaster recovery does not meet business demands of high-availability
- Freeing up infrastructure and operations (I&O) resources to enhance service assurance and benefit the business in other ways
- Simplifying legacy platforms to reduce incident stress
- Reducing capital expenditure outlay, making budgeting easier
How do I choose a public cloud platform?
Most businesses use multiple platforms across private and public clouds. Half of all businesses using cloud services have four or more cloud platforms because they get different benefits from each. Toolsets, capabilities, portfolios, and services differ from vendor to vendor, so defining your needs upfront is important.
What should I keep in house, and what should I outsource to the cloud?
It’s best to look at building a business case around individual applications and workflows rather than the entire IT ecosystem. Focus on workloads that benefit from elastic cloud provisioning, global provisioning, etc. Cloud migration also aligns well with hardware and software refresh cycles. As hardware requires upgrading, it can make more financial sense to move those resources to the cloud.
I recommend keeping in house when the workflow or app:
- is unique or critical to business profitability and moving it could be risky
- needs frequent modifications or customizations or requires significant changes to the architecture to get it into the cloud
- would pose performance challenges when you start to “pull it apart” across different platforms
Digging a little deeper, here are some things to do before you outsource:
- understand interdependencies and move all related workflows at once
- establish how the business feels about migration—map how things will change and acknowledge any political, cultural, or organizational resistance
- plan for the costs of moving to a cloud environment—the on-demand pricing of cloud services can come as a surprise
- ensure you continue to meet standards around compliance, regulations, audits, and local law
- factor in geographic accessibility – cloud services can be a great way to serve employees and clients around the world
- enforce the tagging of cloud assets so you can report on cloud consumption and usage by application or line of business
What are the main challenges associated with the hybrid cloud operating model?
Overcoming legacy processes is the most significant barrier to hybrid cloud adoption. First, you need to understand what “hybrid” means to your organization and how it’s going to empower what the business offers. Next, you must develop a strong cloud architecture that you can easily monitor and manage. In terms of staffing, you should implement the right roles and skills for managing the hybrid cloud (e.g. business relationship managers, process experts, automation architects).
What are the biggest surprises for businesses that made the switch?
Many organizations don’t have visibility into the granularity of charges, so costs are often the biggest surprise. Other factors stem from the obvious lack of IT familiarity with new environments. Customers often end up needing more reporting and analysis around usage to keep users accountable.
Having a Partner for Your Cloud Initiative
Luckily, ScienceLogic offers a hybrid IT monitoring platform that helps with many of the difficulties around cloud usage. Listen to the full webinar recording to learn more about this topic and see how the ScienceLogic platform benefits your hybrid IT environment.