From cutting downtime to rethinking global visibility, these innovators are reshaping what IT can achieve.
Every breakthrough starts with someone asking, “Why not a better way?” The 2025 ScienceLogic Innovators Awards celebrate the people who answered that question with bold, working solutions.
The Story Behind the Award
The ScienceLogic Innovators Awards honors our customers and partners driving IT’s biggest leaps forward — leaders whose ideas continue to reshape how organizations work.
This year’s winners and finalists represent more than clever technical transformations. They embody what innovation truly is: the courage to tackle complex challenges, the creativity to solve them, and the commitment to make technology serve people better.
The 2025 Winners
Service Resiliency Innovator: Claude Vezina, BDO
When critical services go down, entire organizations feel it. Claude led BDO in shifting to an automation-first strategy powered by Skylar Automation, transforming recovery times from hours to minutes. By mapping more than 100 business services in Skylar One, his team gave colleagues confidence that the backbone of their work would stay strong.
What once took hours is now measured in minutes and downtime that used to be inevitable is now rare.
Global Innovator: Colin Wood, Computacenter
Language shouldn’t limit visibility. Colin used Skylar One to tackle the challenge of monitoring Microsoft environments built in non-English locales — a blind spot that had left hundreds of servers effectively invisible. His solution brought more than 500 systems into view, ensuring compliance and avoiding costly rebuilds.
What could have meant months of wasted effort became measurable savings, and a global team now fully equipped to monitor everything that matters.
Operational Precision Innovator: Supratik Sarkar, Datacom
Sometimes, innovation is about rethinking the details that matter. Using Skylar One, Supratik automated the issue of devices stuck in maintenance mode—an error that skewed monitoring data and eroded trust.
The impact was immediate: accuracy restored, wasted effort gone, and SLA compliance dramatically improved. His work not only solved a nagging problem but also renewed confidence across the team.
Visibility & Insight Innovator: Jonas Nikolajsen, Sinal (a Norlys company)
Jonas reimagined how incidents flow through IT by integrating masked events into Skylar One tickets where teams already work. Instead of juggling disconnected systems, they now see full context: what’s happening, how severe it is, and where to act first.
The result was faster response times and fewer SLA breaches. A simpler, more human way of working that strengthens collaboration across teams.
Automation & Orchestration Innovator: Robert Gruener, Telstra
Robert turned reporting from a bureaucratic burden into a real-time advantage. With the help of Skylar One, he consolidated data across vendors and systems, cutting reporting cycles from weeks to hours.
His work gave teams more than faster reports; it gave them back time, opening the door for strategic projects that move the business forward.
Honoring the Finalists
Breakthroughs don’t only belong to the winners. This year’s finalists—Justin Faerber (WWT); Hans Meldgaard & Jonas Nikolajsen (Sinal); Richard Hamstra (PQR, UK); Chenchu Sowmya Dhulipalla, Reshma Kommukuri, Bharath Apparla (Softility); and Shahedkaleem A (Computacenter)—all brought creativity and tenacity to the table. Their projects reflect the same spirit of experimentation and problem-solving that drives the IT community forward.
The Bigger Picture
What comes through most clearly is that innovation in IT is never just about technology. It’s about resilience, visibility, trust, and time—the things that change how people actually experience work.
The 2025 Innovators Awards are a celebration of human ingenuity. These winners and finalists remind us that IT innovation is never abstract. It’s real people solving real problems in ways that reverberate across organizations and industries.
By the Numbers: 2025 Innovators at Work
- Recovery times cut from hours to minutes (BDO)
- 500+ servers brought into full visibility (Computacenter)
- SLA compliance measurably improved (Datacom)
- Response times reduced; SLA breaches down (Sinal)
- Reporting cycles reduced from weeks to hours (Telstra)
Hear More from Innovators
Explore our customer case studies to hear more stories of resilience and ingenuity with Skylar One, Skylar Automation, and Skylar Compliance.