UK-based MSP Content+Cloud aimed to drive costs out of their operating model. What they achieved is not only a more efficient operating model, but also a new revenue engine in the form of value-add managed services. Hear Ste Pallett describe how they shifted operational overhead costs to deliver more value to their customers through SL1… Continue reading How Content + Cloud Has Been Able to Deliver a Win to its Clients by Moving to SL1 SaaS
Resource Type: Video
Delivering Seamless Customer Experiences in the Financial Services Industry
As your business comes to rely on advanced automation, it’s critical to know your automation workflows and their supporting services are running reliably and performing well. In this video, you’ll learn how SL1 PowerFlow Control Tower provides an interactive dashboard to instantly visualize the status of all your automation workflows down to the individual… Continue reading Visualize Automation Workflows in Flight with SL1 PowerFlow Control Tower
Introduction to ScienceLogic SL1
Notification and collaboration tools have become incredibly useful. They’ve also never been more numerous. You’re likely running an incident notification service desk tool like OpsGenie, PagerDuty, or xMatters, plus a collaboration tool like Microsoft Teams or Slack. You may even be running several. The trick is getting them to work together to ensure critical operations… Continue reading Connect Your Teams for Faster Incident Resolution
Automating Case Management to Resolve Cases Faster
Chapter Timestamps: Intro (00:12) The Challenge (01:18) Event Ticketing (03:04) Event Automation (03:16) Expected Benefits (04:50)