Only 40 percent of service issues or outages are detected before end users recognize and report them.
IT executives and line of business managers are the key stakeholders in a digital transformation initiative, and they care about application and service performance. An IT infrastructure-centric view can’t report on the health of applications and services, which is going to leave a serious gap between IT operations and business stakeholders.
Read this whitepaper and learn how to close the gap between IT and business. Topics include:
- Top 3 roadblocks to transformation
- Why IT struggles to support business services
- Role of data, context, and automation
- Next generation operations platforms
The seismic shift toward next-generation solutions (e.g. cloud, IoT, containerization, etc.) demands IT operations to recalibrate their monitoring and management tools and adopt an automated, service-centric approach.