According to Gartner, “By 2027, heads of I&O (IT infrastructure & operations) who focus on enterprisewide automation delivery will double the value delivered by service quality and cost improvement efforts.”
To ensure excellent customer experiences and increased profitability, IT operations leaders need a new approach to adopting and managing IT investments. Embracing automation and generative AI are key to a successful journey to autonomic IT.
According to Gartner, I&O leaders must:
- Create a service-oriented automation strategy
- Increase agile skills in I&O teams
- Explore generative AI for automation use cases
- Scale automation inside and beyond I&O
In this report, Gartner explores the technologies, such as an AI platform, that are pivotal to success with I&O automation. Fill out the form to get your complimentary copy!
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