Leidos & ScienceLogic: Enhancing Mission Readiness Through Intelligent IT Ops

Leidos, a global leader in defense, aviation, and IT solutions, plays a critical role in advancing U.S. national security through digital transformation.

As Leidos embarked on a large-scale network and infrastructure modernization initiative, the team faced a complex, multi-tenant IT environment with thousands of devices across classified and unclassified domains. Their monitoring tools lacked the correlation and visibility needed to support this scale.

Federal security requirements and deployment constraints further limited the use of many commercial SaaS-based solutions. The selected platform had to support agent and agentless methods, provide insight across cloud and physical infrastructure, operate in restricted-connectivity (OCONUS) environments, and meet the Department of Defense’s requirements under the Department of War guidelines.

Following a comprehensive evaluation, Leidos selected ScienceLogic Skylar One for its out-of-the-box observability, hybrid deployment flexibility, and highly adaptable service-centric model. Skylar One’s automated dependency mapping and real-time correlation gave operations teams a unified view to quickly visualize, detect, and diagnose mission-critical issues.

Skylar One was deployed in the customer’s secure, DoD-accredited environment, ensuring full compliance with all security and authorization standards. The flexibility of hybrid deployment allowed Leidos to meet IL5 requirements while maintaining the operational control needed for mission-critical work.

Skylar One’s ability to monitor both traditional infrastructure and cloud-native services in a single platform gave Leidos comprehensive oversight across the entire technology stack, strengthening secure, efficient, and compliant operations.

The impact of Skylar One has been measurable and mission-relevant:

• Improved Visibility: Skylar One now monitors a broad range of physical and cloud assets, providing comprehensive insight into service-level health and application responsiveness.
• Operational Efficiency: Leidos detected issues significantly faster than with legacy tools, reducing mean time to resolution (MTTR) and enabling proactive operations.
• Cost Reduction: By modernizing and consolidating tools, Leidos helped the customer reduce O&M costs by up to 30 percent.
• Enhanced User Experience: Better availability, quicker issue resolution, and proactive remediation improved customer satisfaction and service performance.
• Compliance-Driven Deployment: Skylar One supported full IL5 deployment, ensuring secure operations even without persistent connectivity.

Leidos credits the success of the deployment not only to the platform but also to the partnership with ScienceLogic.

“It’s been a journey together,” says Chad Bucheit, VP and Division Manager for the Defense Enterprise IT Modernization Division at Leidos. “ScienceLogic stayed engaged beyond the sale through implementation, training, and optimization, helping us deliver real value to our customers.”

Johnathon Brett adds: “ScienceLogic has given us a significantly better operational view, which enhances our ability to react to changes and grow the environment securely and efficiently.”

ScienceLogic is not just a tool. It’s a mission enabler.