IT monitoring software provider ScienceLogic today announced it has received certification of its integration with the latest release of ServiceNow. Certification by ServiceNow signifies that ScienceLogic has successfully completed a set of defined tests focused on integration interoperability, security, and performance. The certification also ensures best practices are used in the design and implementation of ScienceLogic’s integration with ServiceNow.
“This certification is further validation of our well-established ServiceNow integration capabilities,” said Dave Link, CEO ScienceLogic. “Many customers have successfully integrated ScienceLogic with ServiceNow and are achieving enhanced workflows and improved service levels. These companies benefit greatly from having incidents automatically logged within ServiceNow before their end users notice a degradation in service.”
With ScienceLogic in place, organizations benefit from automatically discovering and applying the correct monitoring policy across all aspects of their infrastructure (virtual or physical, on-premises or off-premises). ScienceLogic’s powerful event correlation engine ensures no duplicate incidents are logged and once the integration creates an incident it automatically updates the incident as the status of the infrastructure changes, in near real-time.
“ScienceLogic’s integration with ServiceNow ensures that we are proactively identified before machine performance begins to impact services, availability of services is reduced, or storage capacity is reached. This allows us to resolve IT issues before they become a problem,” said Eric Fisch, IT Applications Release Manager at Equinix. “Together, the solution offers best-of-breed infrastructure monitoring and best-of-breed IT Service Management. This allows us to continually exceed service expectations and achieve the high standards our customers expect from us.”