The challenges plaguing IT operations are not new. The exponential growth of hybrid and multi-cloud environments, increasing data volume, complexity, and accelerating pace of change have made traditional approaches to IT operations unsustainable.
While there is broad consensus about the complexity, far less attention has been given to how to actually manage it. The answer lies in intelligent, automated platforms that can synthesize, analyze, and act on data at scale—transforming chaos into clarity and enabling teams to operate with speed, confidence, and control. IT teams today require a unified management platform that combines observability, artificial intelligence (AI), and automation seamlessly to ensure optimal IT operations with minimal human involvement, a desired state we have been referring to as “Autonomic IT”.
It’s for this vision that ScienceLogic has been named a Leader in The Forrester Wave™: AIOps Platforms. This recognition affirms our commitment to helping enterprises move beyond reactive IT operations to a future state of intelligent, self-managing infrastructure.
Evaluated against broad criteria with consideration for ScienceLogic’s platform capabilities, AI functionality, automation, integration, and product strategy, we received the highest possible scores in ten categories. Our industry-leading vision, innovation, root cause analysis capabilities, observability, contextual data correlation, and more reflect ScienceLogic’s unique ability to deliver a comprehensive platform with measurable value across hybrid, multi-cloud, and edge environments.
According to Forrester’s evaluation, “Clients seeking a unified AIOps platform that is centrally driven by automation and AI/ML capabilities to provide forward-looking insights, alerts, and recommended actions should choose ScienceLogic.” — The Forrester Wave™: AIOps Platforms, Q2 2025
The report also highlights ScienceLogic’s excellence in “anomaly and root cause detection and agentic AI capabilities” and notes that “pulling in telemetry from cloud, infrastructure, and connected devices is a strength that ScienceLogic leverages for superior intelligent and suggestive alerting.”
Our Leading Capabilities
The ScienceLogic AI Platform integrates broad observability with real-time analytics and intelligent automation. It ingests and contextualizes system performance data across infrastructure, applications, and services, creating a superior experience that delivers a unified operational view to support faster decision-making and more automated incident response.
Expanding the functionality of the platform is the Skylar™ AI suite of advanced AI capabilities, which includes our top-rated Skylar Automated Root Cause Analysis (RCA)™, Skylar Analytics™, and Skylar Advisor™ offerings. These capabilities enable organizations to reduce operational noise, eliminate manual investigation processes, and advance toward intelligent, autonomous operations that optimize themselves over time.
- Skylar Automated RCA leverages unsupervised AI to process millions of lines of log data, detect anomalies, and pinpoint root causes of issues with high precision. It automatically processes application and infrastructure logs to identify and triage the root cause of issues, translating complex data into clear, actionable insights. By providing relevant context, concise explanations, and recommended actions, it significantly shortens the time required to diagnose and resolve incidents.
- Skylar Analytics provides deep data exploration and visualization capabilities, enabling teams to rapidly identify trends, monitor system health, and predict outages or service degradations before they occur. Skylar Analytics makes the universe of rich collected infrastructure data readily available for visualization or combination with other data sources (via ODBC) to create compelling analytics
- Skylar Advisor represents the next evolution in AIOps—moving from reactive AI assistants to proactive AI advisors. Skylar Advisor is an agentic solution designed to deliver persona-based, plain-language recommendations based on historical data, contextual telemetry, and observed trends. This capability empowers IT teams to prevent issues before they occur, optimize resource allocation, and align operational efforts with business priorities.
These AI-powered capabilities are critical enablers for organizations navigating their journeys toward autonomous operations. While traditional AIOps platforms focus on correlation and alert reduction, our strategy for agentic AI envisions a broader transformation. By combining observability, data, analytics, and automation, the ScienceLogic AI Platform together with the Skylar AI suite of solutions enable IT teams to realize self-healing and self-managing IT environments that reduce risk, enhance agility, and lower operational costs.
Results Delivered
The impact of our industry-leading capabilities is tangible. Enterprises using ScienceLogic report substantial improvements in efficiency and performance. According to our Forrester Total Economic Impact™ study, organizations have achieved up to 60% reductions in mean time to repair (MTTR), 10x faster root cause identification, and over $1.2 million in annual productivity gains. These outcomes highlight the business value of shifting from fragmented monitoring tools to an integrated, intelligent platform.
ScienceLogic’s platform is trusted by global enterprises, managed service providers, and public sector organizations. With more than 500 out-of-the-box integrations and support for multi-tenant, scalable environments, it enables seamless deployment and rapid time to value.
Recognition in the Forrester Wave reflects our continued investment in helping customers modernize their IT operations and build a foundation for the future. This acknowledgement underscores our focus on delivering AI-driven solutions that provide transparency, foster trust, and enable organizations to operate with speed and confidence.
As the demands on IT operations grow, the need for automation, insight, and scale will only increase. ScienceLogic is committed to delivering agentic AI and autonomous operations that empower our customers to transform IT into a strategic enabler of business success.
To learn more about our recognition in The Forrester Wave™ and how ScienceLogic can support your organization’s transformation, access the full report.
